How much does a Contact Center Representative I make in Zephyr, TX? The average Contact Center Representative I salary in Zephyr, TX is $34,988 as of August 27, 2024, but the range typically falls between $31,051 and $41,939. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Representative I Salary | $27,467 | Zephyr,TX | August 27, 2024 |
25th Percentile Contact Center Representative I Salary | $31,051 | Zephyr,TX | August 27, 2024 |
50th Percentile Contact Center Representative I Salary | $34,988 | Zephyr,TX | August 27, 2024 |
75th Percentile Contact Center Representative I Salary | $41,939 | Zephyr,TX | August 27, 2024 |
90th Percentile Contact Center Representative I Salary | $48,269 | Zephyr,TX | August 27, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Telemarketing: Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing. Telemarketing is defined as contacting, qualifying, and canvassing prospective customers using telecommunications devices such as telephone, fax, and internet. It does not include direct mail marketing.
Back Office: The back office is the administration and support personnel who are not client-facing. Back-office personnel provide essential functions to the business.
Skill | Salary | Demand |
---|---|---|
Microsoft Office
|
$36,037 |
3%
|
Leadership
|
$35,338 |
1%
|
Leadership
|
$35,338 |
1%
|
Leadership
|
$35,338 |
1%
|
Leadership
|
$35,338 |
1%
|
What Should I Pay?
Contact Center Representative I makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative I processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative I identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Contact Center Representative I.
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Contact Center Representative I, the upper level is Contact Center Representative II and then progresses to Contact Center Supervisor.
Salary.com's CompAnalyst platform offers:
Contact Center Representative I salary varies from city to city. Compared with national average salary of Contact Center Representative I, the highest Contact Center Representative I salary is in San Francisco, CA, where the Contact Center Representative I salary is 25.0% above. The lowest Contact Center Representative I salary is in Miami, FL, where the Contact Center Representative I salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Contact Center Representative I salary of your education level.
Contact Center Representative I salary varies from country to country. There are several factors that mainly impact the Contact Center Representative I salary, including cost of living, economic conditions, market rates and legal differences. Click below to Contact Center Representative I salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Contact Center Representative I salary varies from category to category. Click below to see Contact Center Representative I salary in different categories.
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About Zephyr, Texas Zephyr is an unincorporated community located on Brown County, Texas, United States. According to the Handbook of Texas, the community had an estimate....More
Zephyr, Texas area prices were up 1.2% from a year ago View the Cost of Living in Zephyr, Texas
Contact Center Representative I Salary in popular cities: Houston, San Antonio, Dallas
Skills associated with Contact Center Representative I: Prospecting, Business Development, Ticketing/Tracking, Product Promotion ...More
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Salary estimation for Contact Center Representative I at companies like : 73 N 14 Holding LLC, Ramboll AG, Shc
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