As of April 01, 2025, the average annual salary for a Counter Attendant in Concord, NC is $33,171. According to Salary.com, salaries can range from a low of $28,249 to a high of $38,382, with most professionals earning between $30,595 and $35,899.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $35,899 | $2,992 | $690 | $17 |
| Average | $33,171 | $2,764 | $638 | $16 |
| 25th Percentile | $30,595 | $2,550 | $588 | $15 |
An entry-level Counter Attendant with under 1 year experience makes about $32,517. With less than 2 years of experience, a mid-level Counter Attendant makes around $33,375. After 2-4 years, the Counter Attendant pay rises to about $35,044. Those senior Counter Attendant with 5-8 years of experience earn roughly $35,288, and those Counter Attendant having 8 years or more experience are expected to earn about $35,410 on average.
| Levels | Salary |
|---|---|
| Entry Level Counter Attendant | $32,517 |
| Intermediate Level Counter Attendant | $33,375 |
| Senior Level Counter Attendant | $35,044 |
| Specialist Level Counter Attendant | $35,288 |
| Expert Level Counter Attendant | $35,410 |
| Entry Level | 7% |
| Mid Level | 5% |
| Senior Level | 0% |
| Top Level | 1% |
| Experienced | 1% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Pricing: Pricing is a process of fixing the value that a manufacturer will receive in the exchange of services and goods.
Product Knowledge: Product knowledge is the ability to communicate information and answer questions about a product or service. It is considered an important knowledge area for any role that puts you in front of customers, investors or the media.
| Skill | Salary | Demand |
|---|---|---|
|
Products and Services
|
$36,488 |
10%
|
|
Commitment
|
$36,156 |
9%
|
|
Written Communication
|
$35,825 |
8%
|
|
Outside Sales
|
$35,825 |
8%
|
|
Wholesale
|
$35,493 |
7%
|
|
Purchasing
|
$35,161 |
6%
|
