As of May 01, 2026, the average salary for a Customer Insights Director in North Carolina is $180,014 per year, which breaks down to an hourly rate of $87.
However, a Customer Insights Director's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Insights Director Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $189,477 | $15,790 | $3,644 | $91 |
| Average | $180,014 | $15,001 | $3,462 | $87 |
| 25th Percentile | $162,863 | $13,572 | $3,132 | $78 |
Confidential - Charlotte, NC
Fastbreak AI - Charlotte, NC
University of North Carolina at Chapel Hill - Chapel Hill, NC
Fleet Feet - Carrboro, NC
A Customer Insights Director's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Insights Director's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Customer Insights Supervisor | 7+ years | $103,801 |
| Customer Insights Manager | 7+ years | $117,908 |
| Customer Insights Senior Manager | 7+ years | $154,517 |
| Customer Insights Director | 7+ years | $180,014 |
| VP of Customer Insights | 7+ years | $209,195 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Insights Directors. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Understanding how a Customer Insights Director's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $189,477 | $15,790 | $3,644 | $91 |
| Average | $180,014 | $15,001 | $3,462 | $87 |
| 25th Percentile | $162,863 | $13,572 | $3,132 | $78 |
For a Customer Insights Director, the most direct path to higher earnings is advancing to the VP of Customer Insights role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $209,195 - a projected growth of 16% over your current level.
Ready to take the next step in your career? Browse thousands of current Customer Insights Director job openings on our job board. Use the search bar below to find your perfect match.
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