How much does a Customer Retention Supervisor make in Boston, MA? The average Customer Retention Supervisor salary in Boston, MA is $60,200 as of June 28, 2020, but the range typically falls between $55,361 and $70,106. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description
Kosmos Energy Ltd., a deepwater independent oil and gas exploration and production company, focuses along the Atlantic Margins. Its primary assets include production offshore Ghana, Equatorial Guinea, and U.S. Gulf of Mexico, as well as a gas development offshore Mauritania and Senegal. The company also maintains an ex... More
Kosmos Energy Ltd.
Fiscal Year Ended in 2019
What does a Customer Retention Supervisor do?
Customer Retention Supervisor in Altoona, PA
Demonstrate personal reliability by consistently meeting attendance / punctuality commitments.
September 29, 2019
Adherence to training programs, guidelines and processes associated with these.
January 02, 2020
Support would include adherence to training programs, guidelines and processes associated with these systems.
Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline.
Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Supervisor in Boston, MA. The base salary for Customer Retention Supervisor ranges from $55,361 to $70,106 with the average base salary of $60,200. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,071 to $77,359 with the average total cash compensation of $65,607.