As of March 01, 2025, the average annual salary for a Customer Retention Supervisor in Massachusetts is $68,892. Salary.com reports that pay typically ranges from $60,520 to $82,623, with most professionals earning between $52,898 and $95,125.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $75,940 | $6,328 | $1,460 | $37 |
| Average | $63,320 | $5,277 | $1,218 | $30 |
| 25th Percentile | $55,625 | $4,635 | $1,070 | $27 |
An entry-level Customer Retention Supervisor with under 1 year experience makes about $64,919. With less than 2 years of experience, a mid-level Customer Retention Supervisor makes around $65,289. After 2-4 years, the Customer Retention Supervisor pay rises to about $66,522. Those senior Customer Retention Supervisor with 5-8 years of experience earn roughly $68,001, and those Customer Retention Supervisor having 8 years or more experience are expected to earn about $71,440 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Retention Supervisor | $64,919 |
| Intermediate Level Customer Retention Supervisor | $65,289 |
| Senior Level Customer Retention Supervisor | $66,522 |
| Specialist Level Customer Retention Supervisor | $68,001 |
| Expert Level Customer Retention Supervisor | $71,440 |
| Entry Level | 3% |
| Mid Level | 3% |
| Senior Level | 5% |
| Top Level | 7% |
| Experienced | 13% |
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Customer Retention Supervisor salary varies from city to city. Compared with national average salary of Customer Retention Supervisor, the highest Customer Retention Supervisor salary is in San Francisco, CA, where the Customer Retention Supervisor salary is 25.0% above. The lowest Customer Retention Supervisor salary is in Miami, FL, where the Customer Retention Supervisor salary is 3.5% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $79,149 |
25.0%
|
| Washington, DC | $70,475 |
11.3%
|
| Miami, FL | $61,103 |
|
| Chicago, IL | $66,422 |
4.9%
|
| Boston, MA | $70,981 |
12.1%
|
| New York, NY | $73,957 |
16.8%
|
