How much does a Customer Retention Supervisor make in Rio Rancho, NM? The average Customer Retention Supervisor salary in Rio Rancho, NM is $58,413 as of August 27, 2024, but the range typically falls between $51,317 and $70,055. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Retention Supervisor Salary | $44,856 | Rio Rancho,NM | August 27, 2024 |
25th Percentile Customer Retention Supervisor Salary | $51,317 | Rio Rancho,NM | August 27, 2024 |
50th Percentile Customer Retention Supervisor Salary | $58,413 | Rio Rancho,NM | August 27, 2024 |
75th Percentile Customer Retention Supervisor Salary | $70,055 | Rio Rancho,NM | August 27, 2024 |
90th Percentile Customer Retention Supervisor Salary | $80,655 | Rio Rancho,NM | August 27, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Training and Development: The process of improving the job performance of an individual or group through structured and planned training sessions.
Sales Process: Designing and implementing repeatable steps that a salesperson takes to move a prospect from an early-stage lead to a closed customer.
Skill | Salary | Demand |
---|---|---|
Leadership
|
$64,255 |
10%
|
Problem Solving
|
$63,086 |
8%
|
Problem Solving
|
$63,086 |
8%
|
Problem Solving
|
$63,086 |
8%
|
Problem Solving
|
$63,086 |
8%
|
What Should I Pay?
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Customer Retention Supervisor.
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Retention Supervisor, the first career path typically progresses to Customer Retention Manager.
Salary.com's CompAnalyst platform offers:
Customer Retention Supervisor salary varies from city to city. Compared with national average salary of Customer Retention Supervisor, the highest Customer Retention Supervisor salary is in San Francisco, CA, where the Customer Retention Supervisor salary is 25.0% above. The lowest Customer Retention Supervisor salary is in Miami, FL, where the Customer Retention Supervisor salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Experience Analyst | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Insights Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Retention Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Retention Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Customer Retention Supervisor salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Customer Retention Supervisor salary varies from category to category. Click below to see Customer Retention Supervisor salary in different categories.
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About Rio Rancho, New Mexico Rio Rancho (Spanish: Río Rancho) is the largest city and economic hub of Sandoval County in the U.S. state of New Mexico. A small portion of the city ....More
Rio Rancho, New Mexico area prices were up 2.5% from a year ago View the Cost of Living in Rio Rancho, New Mexico
Customer Retention Supervisor Salary in popular cities: Albuquerque, Las Cruces, Santa Fe
Skills associated with Customer Retention Supervisor: Customer Care, Customer Service Monitoring Software, Customer Communications, Customer Lifecycle Management ...More
Salary estimation for Customer Retention Supervisor at companies like : RonaldBlueTrust, Nn and Sc Holdings Inc, 505 9th Holdings LLC