Customer Service Director Salary in New York

How much does a Customer Service Director make in New York? The average Customer Service Director salary in New York is $144,788 as of June 27, 2019, but the range typically falls between $125,085 and $171,103. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in New York

About New York    New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More

Salary estimation for Customer Service Director at companies like : GIGAMON INC, PAYPAL HOLDINGS INC, RE/MAX HOLDINGS INC

Jobs with a similar salary range to Customer Service Director : Senior Customer Success Engineer

Job Description

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on response times and issue resolution. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Customer Service Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Customer Service Director

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Location Avg. Salary Date Updated
Location Brentwood, NY Avg. Salary $145,827 Date Updated June 27, 2019
Location Clay, NY Avg. Salary $133,588 Date Updated June 27, 2019
Location Henrietta, NY Avg. Salary $133,898 Date Updated June 27, 2019
Location Huntington, NY Avg. Salary $153,909 Date Updated June 27, 2019
Location Levittown, NY Avg. Salary $145,921 Date Updated June 27, 2019
Location Nassau, NY Avg. Salary $145,921 Date Updated June 27, 2019
Location New Suffolk, NY Avg. Salary $146,890 Date Updated June 27, 2019
Location Accord, NY Avg. Salary $144,967 Date Updated June 27, 2019
Location Acra, NY Avg. Salary $137,438 Date Updated June 27, 2019
Location Adams, NY Avg. Salary $132,913 Date Updated June 27, 2019
Job Openings for Customer Service Director in New York
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