How much does a Customer Service Representative II make in Huntington Woods, MI? The average Customer Service Representative II salary in Huntington Woods, MI is $45,400 as of August 27, 2024, but the range typically falls between $40,741 and $51,539. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Representative II Salary | $36,498 | Huntington Woods,MI | August 27, 2024 |
25th Percentile Customer Service Representative II Salary | $40,741 | Huntington Woods,MI | August 27, 2024 |
50th Percentile Customer Service Representative II Salary | $45,400 | Huntington Woods,MI | August 27, 2024 |
75th Percentile Customer Service Representative II Salary | $51,539 | Huntington Woods,MI | August 27, 2024 |
90th Percentile Customer Service Representative II Salary | $57,127 | Huntington Woods,MI | August 27, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Care: Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
Cash Handling: Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Skill | Salary | Demand |
---|---|---|
Presentation
|
$53,118 |
17%
|
Building Relationships
|
$50,394 |
11%
|
Leadership
|
$49,486 |
9%
|
Organizational Skills
|
$48,578 |
7%
|
Customer Relationship
|
$48,578 |
7%
|
Problem Solving
|
$47,670 |
5%
|
What Should I Pay?
Customer Service Representative II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Service Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Representative II, the upper level is Customer Service Representative III and then progresses to Customer Service Team Leader.
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Customer Service Representative II salary varies from city to city. Compared with national average salary of Customer Service Representative II, the highest Customer Service Representative II salary is in San Francisco, CA, where the Customer Service Representative II salary is 25.0% above. The lowest Customer Service Representative II salary is in Miami, FL, where the Customer Service Representative II salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Customer Service Representative II salary of your education level.
Customer Service Representative II salary varies from country to country. There are several factors that mainly impact the Customer Service Representative II salary, including cost of living, economic conditions, market rates and legal differences. Click below to Customer Service Representative II salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Customer Service Representative II salary varies from category to category. Click below to see Customer Service Representative II salary in different categories.
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About Huntington Woods, Michigan Huntington Woods is a suburb of Detroit, located in southeastern Oakland County, Michigan. The population was 6,238 at the 2010 census. Huntington Wo....More
Huntington Woods, Michigan area prices were up 1.2% from a year ago View the Cost of Living in Huntington Woods, Michigan
Customer Service Representative II Salary in popular cities: Detroit, Grand Rapids, Warren
Skills associated with Customer Service Representative II: Service Management, Customer Support Policies, Standards and Procedures, Service Operations, Product Support ...More
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