How much does a Customer Service Supervisor make in Gainesville, TX? The average Customer Service Supervisor salary in Gainesville, TX is $75,694 as of September 01, 2024, but the range typically falls between $66,547 and $86,799. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Customer Service Supervisor need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Client Service: Client services are the processes and interactions organizations and members of their staff have with their clients.
3.
Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
Mastering certain skills can make the compensation of a Customer Service Supervisor higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Client Service, you can get a 5% salary raise. If you are good at Scheduling, your salary will increase by 4%.If you are expert in Commitment, your salary will rise by 3%.
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Job Description for Customer Service Supervisor
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)...
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Job Openings for Customer Service Supervisor
in Gainesville, TX
Job Summary. . Responsible for maintaining the daily operation of various culinary locations. Monitor team member work to ensure the daily success of the F...
Customer Retention Supervisor - Remote. Primary Duties & Responsibilities. At Globe Life, we are committed to empowering our employees with the support and...
No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor. A Front Desk Supervisor will be responsible for the followi...
No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor. A Front Desk Supervisor will be responsible for the followi...
No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor. A Front Desk Supervisor will be responsible for the followi...
- 2 Days Ago
Career Path for Customer Service Supervisor
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Supervisor, the upper level is Customer Service Manager and then progresses to Customer Service Senior Manager.
Vaso Corporation, together with its subsidiaries, operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed... More
VASO CORP
Company Description
Fiscal Year Ended in 2021
What does a Customer Service Supervisor do?
Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
Customer Service Supervisor Pay Difference by Location
Customer Service Supervisor salary varies from city to city.
Compared with national average salary of Customer Service Supervisor, the highest Customer Service Supervisor salary is in San Francisco, CA, where the Customer Service Supervisor salary is 25.0% above.
The lowest Customer Service Supervisor salary is in Miami, FL, where the Customer Service Supervisor salary is 3.5% lower than national average salary.
Gainesville is a city in and the county seat of Cooke County, Texas, United States. The population was 16,002 at the 2010 census. It is part of the Texoma region.
Gainesville is located slightly east of the center of Cooke County at 33°37′49″N 97°8′25″W / 33.63028°N 97.14028°W / 33.63028; -97.14028 (33.630360, -97.140323). According to the United States Census Bureau, the city has a total area of 19.0 square miles (49.3 km2), of which 19.0 square miles (49.2 km2) is land and 0.04 square miles (0.1 km2), or 0.15%, is covered by water.
The town is located at the interchange of two major thoro...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Customer Service Supervisor Salary by Global Country
Customer Service Supervisor salary varies from country to country.
There are several factors that mainly impact the Customer Service Supervisor salary, including cost of living, economic conditions, market rates and legal differences.
Click below to Customer Service Supervisor salary of the other country.
Browse Related Job Categories With Customer Service Supervisor
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Customer Service Supervisor salary varies from category to category.
Click below to see Customer Service Supervisor salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Customer Service Supervisor, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
66547
86799
75694
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
69283
92570
79835
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Supervisor in Gainesville, TX. The base salary for Customer Service Supervisor ranges from $66,547 to $86,799 with the average base salary of $75,694. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $69,283 to $92,570 with the average total cash compensation of $79,835.
About Gainesville, Texas Gainesville is a city in and the county seat of Cooke County, Texas, United States. The population was 16,002 at the 2010 census. It is part of the Te....More