How much does a Customer Service Team Leader make in San Jose, CA? The average Customer Service Team Leader salary in San Jose, CA is $76,996 as of May 25, 2023, but the range typically falls between $67,525 and $88,479. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

Jobs with a similar salary range to Customer Service Team Leader : Children Librarian, Energy Associate, Floater Legal Secretary

Based on HR-reported data: a national average with a geographic differential
25% $67,525 10% $58,902 90% $98,933 75% $88,479 $76,996 50%(Median) Didn’t find job title? Click
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Check out Customer Service Team Leader jobs in San Jose, California

Floating Customer Service Representative

J.F. Shea Family of Companies - San Jose, CA

Representative, Area Supp II

Canon Solutions America, Inc. - San Jose, CA

Customer Service Specialist

Warrior Code Taekwon-Do Academy - San Jose, CA

Customer Service Specialist

Komodo Fire Systems - San Jose, CA

Job Description for Customer Service Team Leader

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2023 View full job description

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Job Openings for Customer Service Team Leader in San Jose, CA
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Patricia B. Prichep, Senior Vice President of Operations and Corporate Secretary
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2021
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Team Leader in San Jose, CA. The base salary for Customer Service Team Leader ranges from $67,525 to $88,479 with the average base salary of $76,996. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $69,463 to $93,786 with the average total cash compensation of $80,308.
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About San Jose, California    San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, th....More

San Jose, California  area prices were up 2.9% from a year ago    View the Cost of Living in San Jose, California

Customer Service Team Leader Salary in popular cities: Los AngelesSan DiegoSan Francisco

Skills associated with Customer Service Team Leader: Inquiry Research/Response, Customer Service Help Desk Software, Service Operations, Customer Support Policies, Standards and Procedures ...More

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