Customer Service Training Manager Salary in Delaware

How much does a Customer Service Training Manager make in Delaware? The average Customer Service Training Manager salary in Delaware is $88,335 as of January 20, 2020, but the range typically falls between $73,260 and $104,545. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $73,260 10% $59,535 90% $119,303 75% $104,545 $88,335 50%(Median)
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Job Description

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $89,580 Date Updated January 20, 2020
Location Delaware City, DE Avg. Salary $89,613 Date Updated January 20, 2020
Location Harrington, DE Avg. Salary $89,765 Date Updated January 20, 2020
Location Lewes, DE Avg. Salary $89,765 Date Updated January 20, 2020
Location Middletown, DE Avg. Salary $89,406 Date Updated January 20, 2020
Location Milford, DE Avg. Salary $89,765 Date Updated January 20, 2020
Location Rehoboth Beach, DE Avg. Salary $89,940 Date Updated January 20, 2020
Location Seaford, DE Avg. Salary $87,914 Date Updated January 20, 2020
Location Smyrna, DE Avg. Salary $89,445 Date Updated January 20, 2020
Location Bethany Beach, DE Avg. Salary $89,940 Date Updated January 20, 2020
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