How much does a Customer Service Training Manager make in Rhode Island? The average Customer Service Training Manager salary in Rhode Island is $89,641 as of July 27, 2020, but the range typically falls between $74,349 and $106,097. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $74,349 10% $60,427 90% $121,079 75% $106,097 $89,641 50%(Median)
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Job Description for Customer Service Training Manager

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)...View full job description

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Job Openings for Customer Service Training Manager in Rhode Island

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $89,896 Date Updated July 27, 2020
Location Cumberland, RI Avg. Salary $90,066 Date Updated July 27, 2020
Location East Providence, RI Avg. Salary $90,066 Date Updated July 27, 2020
Location Narragansett, RI Avg. Salary $90,023 Date Updated July 27, 2020
Location Tiverton, RI Avg. Salary $89,556 Date Updated July 27, 2020
Location Westerly, RI Avg. Salary $90,861 Date Updated July 27, 2020
Location Woonsocket, RI Avg. Salary $89,981 Date Updated July 27, 2020
Location Adamsville, RI Avg. Salary $89,528 Date Updated July 27, 2020
Location Albion, RI Avg. Salary $90,066 Date Updated July 27, 2020
Location Ashaway, RI Avg. Salary $90,874 Date Updated July 27, 2020
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