How much does an E-commerce Customer Service Representative Sr. make in the United States? The average E-commerce Customer Service Representative Sr. salary in the United States is $37,830 as of September 25, 2020, but the range typically falls between $35,340 and $41,757. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $35,340 10% $33,072 90% $45,333 75% $41,757 $37,830 50%(Median) View your Salary
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Check out E-commerce Customer Service Representative Sr. jobs in Virginia

Customer Service Representative / Licensed Producer

Song E Jung, Allstate ins co - Centreville, VA

customer service representative

Simplisafe - Chester, VA

Job Description for E-commerce Customer Service Representative Sr.

E-commerce Customer Service Representative Sr. responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Being an E-commerce Customer Service Representative Sr. documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Additionally, E-commerce Customer Service Representative Sr. may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. The E-commerce Customer Service Representative Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an E-commerce Customer Service Representative Sr. typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for E-commerce Customer Service Representative Sr.
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Norman R. Hames, President and Chief Operating Officer - Western Operations
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mammography, ultrasound, diagnostic radiology, fluoroscopy, and other related procedur... More
Fiscal Year Ended in 2019
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for an E-commerce Customer Service Representative Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
35340
41757
37830

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36101
43156
38661
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of E-commerce Customer Service Representative Sr. in the United States. The base salary for E-commerce Customer Service Representative Sr. ranges from $35,340 to $41,757 with the average base salary of $37,830. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,101 to $43,156 with the average total cash compensation of $38,661.
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35340
41757

 

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Skills associated with E-commerce Customer Service Representative Sr.: Customer Interaction, Service Request Management Process, Customer Support Policies, Standards and Procedures, Service Level Management ...More

Salary estimation for E-commerce Customer Service Representative Sr. at companies like : FONAR CORP, INTERPACE BIOSCIENCES INC, PRECIPIO INC

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