How much does an E-commerce Customer Service Representative Sr. make in the United States? The average E-commerce Customer Service Representative Sr. salary in the United States is $38,654 as of September 27, 2021, but the range typically falls between $36,112 and $42,667. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $36,112 10% $33,797 90% $46,321 75% $42,667 $38,654 50%(Median)
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Check out E-commerce Customer Service Representative Sr. jobs in Virginia

Inventory/Ecommerce Coordinator

Teachstone - Charlottesville, VA

E-commerce Category Manager Non-Foods

Food Service Direct Logistics - Hampton, VA

Manager, e-Commerce CRM (REMOTE)

Scale Media - Richmond, VA

Job Description for E-commerce Customer Service Representative Sr.

E-commerce Customer Service Representative Sr. responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Being an E-commerce Customer Service Representative Sr. documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Additionally, E-commerce Customer Service Representative Sr. may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. The E-commerce Customer Service Representative Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an E-commerce Customer Service Representative Sr. typically requires 2 to 4 years of related experience. (Copyright 2021 Salary.com)... View full job description

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Job Openings for E-commerce Customer Service Representative Sr.
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Norman R. Hames, President and Chief Operating Officer - Western Operations
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mammography, ultrasound, diagnostic radiology, fluoroscopy, and other related procedur... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for an E-commerce Customer Service Representative Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
36112
42667
38654

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36882
44098
39502
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of E-commerce Customer Service Representative Sr. in the United States. The base salary for E-commerce Customer Service Representative Sr. ranges from $36,112 to $42,667 with the average base salary of $38,654. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,882 to $44,098 with the average total cash compensation of $39,502.
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36112
42667

 

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Skills associated with E-commerce Customer Service Representative Sr.: Inquiry Research/Response, Service Level Management, Product Support, Service Request Management Process ...More

Salary estimation for E-commerce Customer Service Representative Sr. at companies like : FONAR CORP, INTERPACE BIOSCIENCES INC, PRECIPIO INC

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