As of November 01, 2024, the average annual pay of Member Services Director in the United States is $138,508. While Salary.com is seeing that Member Services Director salary in the US can go up to $176,898 or down to $108,266, but most earn between $122,678 and $158,603. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Director in the United States.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $158,603 | $13,217 | $3,050 | $76 |
| Average | $138,508 | $11,542 | $2,664 | $67 |
| 25th Percentile | $122,678 | $10,223 | $2,359 | $59 |
As of November 01, 2024, Salary.com is seeing that an entry-level Member Services Director with under 1 year experience makes about $128,536. With less than 2 years of experience, a mid-level Member Services Director makes around $129,950. After 2-4 years, the Member Services Director pay rises to about $131,836. Those senior Member Services Director with 5-8 years of experience earn roughly $134,193, and those Member Services Director having 8 years or more experience is expected to earn about $136,550 on average.
| Levels | Salary |
|---|---|
| Entry Level Member Services Director | $128,536 |
| Intermediate Level Member Services Director | $129,950 |
| Senior Level Member Services Director | $131,836 |
| Specialist Level Member Services Director | $134,193 |
| Expert Level Member Services Director | $136,550 |
| Entry Level | 7% |
| Mid Level | 6% |
| Senior Level | 5% |
| Top Level | 3% |
| Experienced | 1% |
Salaries in the United States can vary significantly from state to state due to a multitude of factors, including cost of living, local economic conditions, and industry presence.
For example, as of November 01, 2024, the average yearly salary of Member Services Director is $152,775 in California and in Massachusetts, the average annual salary goes to $150,697. While in New Jersey, a Member Services Director earns $151,805 per year.
What Am I Worth?
Salaries in the United States can vary significantly from city to city due to a multitude of factors, including cost of living, local economic conditions, and industry presence.
For example, as of November 01, 2024, the average yearly salary of Member Services Director in San Francisco, CA is $173,135 and in New York, NY, the average annual salary goes to $161,778. While a Member Services Director earns $155,268 per year in Boston, MA.
For those exploring the changing dynamics of Member Services Director salaries, Salary.com offers detailed insights through our Job Trending in CA Labor Market analysis. As of November 01, 2024, our research highlights a notable shift in Member Services Director compensation over the past six years. For instance, the median salary has moved from $149,501 in 2023 to about $150,694 in 2024 (for a comprehensive analysis of Member Services Director salary trends, click here). It's crucial to consider several elements, including geographical location, experience level, industry demand, and economic development, as they play a significant role in influencing salary variations.
Salary.com job board provides millions of Member Services Director information for you to search for. Click on search button below to see Member Services Director job openings or enter a new job title here.
Here are companies hiring for Member Services Director and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $138,508 | 65.7% | ||
| Bonus | $17,388 | 8.3% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $11,926 | 5.7% | ||
| 401K/403B | $7,639 | 3.6% | ||
| Disability | $2,494 | 1.2% | ||
| Healthcare | $6,371 | 3.0% | ||
| Pension | $6,548 | 3.1% | ||
| Time Off | $19,787 | 9.4% | ||
| Total Compensation | $210,660 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 3.5% |
| High School | 18.3% |
| Associates | 7.0% |
| Bachelors | 39.1% |
| Masters | 30.4% |
| Doctorate | 1.7% |
What Am I Worth?
The average annual salary of Member Services Director is $138,508. In case you are finding an easy salary calculator, the average hourly pay of Member Services Director is $67; the average weekly pay of Member Services Director is $2,664; the average monthly pay of Member Services Director is $11,542.
A Member Services Director's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Member Services Director earns the most in San Jose, CA, where the annual salary of a Member Services Director is $173,828.
The highest pay for Member Services Director is $176,898.
The lowest pay for Member Services Director is $108,266.
Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience.
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