How much does a Member Services Director make in the United States? The average Member Services Director salary in the United States is $123,192 as of August 27, 2020, but the range typically falls between $109,114 and $141,064. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)... View full job description
Bright Horizons Family Solutions Inc. provides child care and early education, back-up care, and educational advisory services for employers and families. The company operates through three segments: Full Service Center-Based Child Care, Back-Up Care, and Educational Advisory Services. The Full Service Center-Based Chi... More
BRIGHT HORIZONS FAMILY SOLUTIONS INC.
Fiscal Year Ended in 2018
What does a Member Services Director do?
Member Services Director in Bentonville, AR
Monitoring actual expenses versus budget.
February 25, 2020
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps.
March 11, 2020
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives.
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Director in the United States. The base salary for Member Services Director ranges from $109,114 to $141,064 with the average base salary of $123,192. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $119,785 to $164,219 with the average total cash compensation of $138,660.