How much does a Member Services Director make in the United States? The average Member Services Director salary in the United States is $123,192 as of August 27, 2020, but the range typically falls between $109,114 and $141,064. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $109,114 10% $96,297 90% $157,334 75% $141,064 $123,192 50%(Median)
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Job Description for Member Services Director

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)... View full job description

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Career Path for Member Services Director

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Mandy Berman, Executive Vice President & Chief Administrative Officer
Bright Horizons Family Solutions Inc. provides child care and early education, back-up care, and educational advisory services for employers and families. The company operates through three segments: Full Service Center-Based Child Care, Back-Up Care, and Educational Advisory Services. The Full Service Center-Based Chi... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
109114
141064
123192

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
119785
164219
138660
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Director in the United States. The base salary for Member Services Director ranges from $109,114 to $141,064 with the average base salary of $123,192. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $119,785 to $164,219 with the average total cash compensation of $138,660.
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109114
141064

 

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Skills associated with Member Services Director: HMO Member Services, Operational Policy Development

Salary estimation for Member Services Director at companies like : BRIGHT HORIZONS FAMILY SOLUTIONS INC., FONAR CORP, Quorum Health Corp

Jobs with a similar salary range to Member Services Director : Senior Director Technical Services, Director Consulting Services, Director of Professional Services