How much does a Member Services Director make in the United States? The average Member Services Director salary in the United States is $130,893 as of November 23, 2022, but the range typically falls between $115,935 and $149,885. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Based on HR-reported data: a national average with a geographic differential
25% $115,935 10% $102,316 90% $167,175 75% $149,885 $130,893 50%(Median)
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Check out Member Services Director jobs in Virginia

Strategic Federal Tax Services Director

Grant Thornton - Arlington, VA

Program Director I - Case Management

New River Valley Community Services - Blacksburg, VA

Student Financial Services Director, Customer Service

University of Virginia - Charlottesville, VA

Branch Member Service Representative I-III

Northwest Federal Credit Union - Leesburg, VA

Job Description for Member Services Director

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2022 Salary.com)... View full job description

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Career Path for Member Services Director

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Mital Patel, Executive Vice President of Financial Planning and Analysis and Chief Administrative Officer
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mammography, ultrasound, diagnostic radiology, fluoroscopy, and other related procedur... More
Fiscal Year Ended in 2021
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Member Services Director, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
115935
149885
130893

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
127270
174481
147324
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Director in the United States. The base salary for Member Services Director ranges from $115,935 to $149,885 with the average base salary of $130,893. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $127,270 to $174,481 with the average total cash compensation of $147,324.
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115935
149885

 

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Skills associated with Member Services Director: Operational Policy Development, HMO Member Services

Salary estimation for Member Services Director at companies like : BRIGHT HORIZONS FAMILY SOLTN, FONAR CORP, QUORUM HEALTH CORP

Jobs with a similar salary range to Member Services Director : Pharmacovigilance Manager, Senior Director Technical Services, Director Consulting Services, Director of Professional Services