How much does a Member Services Director make in the United States? The average Member Services Director salary in the United States is $133,029 as of May 25, 2023, but the range typically falls between $117,824 and $152,326. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $117,824 10% $103,980 90% $169,896 75% $152,326 $133,029 50%(Median) Didn’t find job title? Click
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Check out Member Services Director jobs in Virginia

Member Services Specialist

ROCS Grad Staffing - Alexandria, VA

Member Service Consultant Teller

Call Federal Credit Union - Chester, VA

Member Services Representative

ROCS Grad Staffing - Fairfax, VA

Director of Social Services

Fair Oaks Health & Rehabilitation - Fairfax, VA

Job Description for Member Services Director

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2023 View full job description

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Mital Patel, Executive Vice President of Financial Planning and Analysis and Chief Administrative Officer
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mammography, ultrasound, diagnostic radiology, fluoroscopy, and other related procedur... More
Fiscal Year Ended in 2021
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Director in the United States. The base salary for Member Services Director ranges from $117,824 to $152,326 with the average base salary of $133,029. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $129,340 to $177,329 with the average total cash compensation of $149,728.
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Skills associated with Member Services Director: Service Operations, Service Delivery, HMO Member Services, Operational Policy Development ...More

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