As of March 01, 2025, the average annual salary for a Member Services Manager in the United States is $95,726. According to Salary.com, salaries can range from a low of $74,743 to a high of $121,536, with most professionals earning between $84,743 and $109,236.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $109,236 | $9,103 | $2,101 | $53 |
| Average | $95,726 | $7,977 | $1,841 | $46 |
| 25th Percentile | $84,743 | $7,062 | $1,630 | $41 |
An entry-level Member Services Manager with less than 1 year of experience earns about $90,604. With 1-2 years of experience, the average salary increases to $91,090. For 2-4 years of experience, the pay typically rises to $92,711. Senior-level professionals with 5-8 years of experience earn around $94,657, and those with over 8 years of experience can expect an average of $98,046.
| Levels | Salary |
|---|---|
| Entry Level Member Services Manager | $90,604 |
| Intermediate Level Member Services Manager | $91,090 |
| Senior Level Member Services Manager | $92,711 |
| Specialist Level Member Services Manager | $94,657 |
| Expert Level Member Services Manager | $98,046 |
| Entry Level | 5% |
| Mid Level | 5% |
| Senior Level | 3% |
| Top Level | 1% |
| Experienced | 2% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Member Services Manager compensation over the past six years. For example, the median salary increased from $105,522 in 2023 to approximately $106,458 in 2024. (For a detailed analysis of Member Services Manager salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Member Services Manager information for you to search for. Click on search button below to see Member Services Manager job openings or enter a new job title here.
Here are companies hiring for Member Services Manager and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $95,726 | 68.7% | ||
| Bonus | $5,668 | 4.1% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $7,757 | 5.6% | ||
| 401K/403B | $4,968 | 3.6% | ||
| Disability | $1,622 | 1.2% | ||
| Healthcare | $6,371 | 4.6% | ||
| Pension | $4,259 | 3.1% | ||
| Time Off | $12,869 | 9.2% | ||
| Total Compensation | $139,240 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| High School | 14.6% |
| Associates | 10.4% |
| Bachelors | 47.9% |
| Masters | 27.1% |
What Am I Worth?
The average annual salary of Member Services Manager is $95,726. In case you are finding an easy salary calculator, the average hourly pay of Member Services Manager is $46; the average weekly pay of Member Services Manager is $1,841; the average monthly pay of Member Services Manager is $7,977.
A Member Services Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Member Services Manager earns the most in San Jose, CA, where the annual salary of a Member Services Manager is $120,136.
The highest pay for Member Services Manager is $121,536.
The lowest pay for Member Services Manager is $74,743.
Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
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