How much does a Member Services Manager make in the United States? The average Member Services Manager salary in the United States is $86,247 as of August 27, 2021, but the range typically falls between $76,348 and $98,425. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $76,348 10% $67,336 90% $109,512 75% $98,425 $86,247 50%(Median)
Change Search Criteria
Check out Member Services Manager jobs in Virginia

Installation Services Manager

3 Day Blinds - Alexandria, VA

Client Services Manager

Rize - Arlington, VA

Overnight Member Services Representative

Planet Fit Indy 10 LLC - Arlington, VA

Member Services Representative Full Time 6am-2pm

Planet Fit Indy 10 LLC - Ashburn, VA

Job Description for Member Services Manager

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Member Services Manager.

Job Openings for Member Services Manager
Those that have already made the climb...
Mital Patel, Executive Vice President of Financial Planning and Analysis and Chief Administrative Officer
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mammography, ultrasound, diagnostic radiology, fluoroscopy, and other related procedur... More
Fiscal Year Ended in 2020
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Member Services Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
76348
98425
86247

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
79674
106292
91360
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Manager in the United States. The base salary for Member Services Manager ranges from $76,348 to $98,425 with the average base salary of $86,247. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $79,674 to $106,292 with the average total cash compensation of $91,360.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

76348
98425

 

Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Member Services Manager: HMO Member Services

Salary estimation for Member Services Manager at companies like : BRIGHT HORIZONS FAMILY SOLTN, FONAR CORP, QUORUM HEALTH CORP

Jobs with a similar salary range to Member Services Manager : Senior Manager, End User Services