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Member Services Manager Salary in the United States

How much does a Member Services Manager make in the United States?

As of April 01, 2026, the average salary for a Member Services Manager in the United States is $94,471 per year, which breaks down to an hourly rate of $45.

However, a Member Services Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $106,929
  • Majority Range (25th-75th percentile): $87,397 to $100,992
  • Entry-Level (10th percentile): $80,956
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View as table View as graph 25% $87,397 10% $80,956 90% $106,929 75% $100,992 $94,471 50%(Median) Didn’t find job title? Click

Member Services Manager Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $100,992 $8,416 $1,942 $49
Average $94,471 $7,873 $1,817 $45
25th Percentile $87,397 $7,283 $1,681 $42
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Key Factors That Influence Member Services Manager Salaries

A Member Services Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Member Services Manager Salaries?

Experience is a primary driver of a Member Services Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Member Services Supervisor (0-3 years): $61,021
  • Member Services Manager (3-5 years): $94,471
  • Member Services Director (5+ years): $143,748
Job Role Years of Experience Average Salary
Member Services Supervisor0-3 years$61,021
Member Services Manager3-5 years$94,471
Member Services Director5+ years$143,748
$61,021 Member Se...
$94,471 Member Se...
$143,748 Member Se...
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What Am I Worth?

Top Paying Cities for Member Services Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $119,156
  • San Francisco: $117,985
  • Oakland: $115,368

What Skills Can Increase a Member Services Manager's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 13.81% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Programming (Mentioned in 1.12% Job Postings): Executing logic to facilitate computing operations and functionality in one or more languages.
  • First Aid (Mentioned in 0.64% Job Postings): First aid refers to medical attention that is usually administered immediately after the injury occurs and at the location where it occurred.
See More Skills
Skills Demand Percentage
Customer Service 13.81%
Programming 1.12%
First Aid 0.64%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Member Services Manager's salary.
  • Microsoft Dynamics CRM: Can increase your salary by up to 22%.
  • Underwriting: Can increase your salary by up to 15%.
  • KPI: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Microsoft Dynamics CRM
$115,255
22%
Underwriting
$108,642
15%
KPI
$101,084
7%
Home Care
$101,084
7%
Project Management
$99,195
5%
Billing
$99,195
5%
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How Education impacts a Member Services Manager's Salary?

Your level of education can impact your salary potential. While many Member Services Managers enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Member Services Manager with a Bachelor's Degree is between $90,279 and $96,651).

Member Services Manager Salaries by Degree Level

Typical Education for Member Services Manager
Degree Level % of user with this level of education
No Diploma 14.6%
High School 14.6%
Associates 10.4%
Bachelors 47.9%
Masters 27.1%
Doctorate 0.0%
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Member Services Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Member Services Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on April 01, 2026

Member Services Manager Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As a Member Services Manager, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Member Services Manager Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Managed Care Director $143,748 52%
Member Services Director $143,748 52%

Salary Trends for Member Services Manager

Salaries for a Member Services Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary increased from $105,522 in 2023 to around $105,718 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Member Services Manager salary trends, .

Average Annual Salary of Member Services Manager Over Time

2022
$???
2023
$105,522
2024
$106,458
2025
$105,718
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $105,522
2024 $106,458
2025 $105,718
2026
View More
2027
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Most common benefits for Member Services Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Member Services Manager

Here are companies hiring for Member Services Manager and their salaries, click below for more details.

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FAQ about Member Services Manager

1. Where can a Member Services Manager earn the most?

A Member Services Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Member Services Manager earns the most in San Jose, CA, where the annual salary of a Member Services Manager is $119,156.

2. What is the highest pay for Member Services Manager?

The highest pay for Member Services Manager is $106,929.

3. What is the lowest pay for Member Services Manager?

The lowest pay for Member Services Manager is $80,956.

4. What are the responsibilities of Member Services Manager?

Responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Requires a bachelor's degree. Typically reports to a head of unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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