Member Services Director Salary in District of Columbia

How much does a Member Services Director make in District of Columbia? The average Member Services Director salary in District of Columbia is $135,167 as of January 20, 2020, but the range typically falls between $119,719 and $154,776. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $119,719 10% $105,655 90% $172,630 75% $154,776 $135,167 50%(Median)
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Job Description

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $134,487 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $134,487 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $134,487 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $134,487 Date Updated January 20, 2020
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