Retail Store Customer Service Representative Salary in East Lyme,CT (October, 2024)

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$33,434	$2,786	$643	$16
Average	$29,830	$2,486	$574	$14
25th Percentile	$27,541	$2,295	$530	$13

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$33,434	$2,786	$643	$16
Average	$29,830	$2,486	$574	$14
25th Percentile	$27,541	$2,295	$530	$13

Levels	Salary
Entry Level Retail Store Customer Service Representative	$31,362
Intermediate Level Retail Store Customer Service Representative	$31,726
Senior Level Retail Store Customer Service Representative	$32,774
Specialist Level Retail Store Customer Service Representative	$33,691
Expert Level Retail Store Customer Service Representative	$33,806

What skills does a Retail Store Customer Service Representative need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

Product Quality: Product quality refers to how well a product satisfies customer needs, serves its purpose and meets industry standards. When evaluating product quality, businesses consider several key factors, including whether a product solves a problem, works efficiently or suits customers' purposes.

Container: Container is an object used for or capable of holding, esp for transport or storage, such as a carton, box, etc.

See More Skills

Entry Level	5%
Mid Level	6%
Senior Level	10%
Top Level	13%
Experienced	13%

Skills	Percentage
Customer Service	26.32%
Product Quality	1.81%
Container	1.02%
Others	70.85%

Skill	Salary	Demand
Building Relationships	$39,749	25%
Listening	$37,523	18%
Written Communication	$36,887	16%
Store Management	$35,297	11%
Coordination	$34,025	7%
Housekeeping	$33,707	6%

Retail Store Customer Service Representative Salary in East Lyme, Connecticut