What are the main factors that influence a Technical Customer Support Manager's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Technical Customer Support Manager's salary?

A Technical Customer Support Manager's salary grows with experience: a Technical Customer Support Team Leader (7+ years)earns $84,784, a Technical Customer Support Supervisor (7+ years)earns $99,952, a Technical Customer Support Manager (7+ years)earns $123,593, a Technical Customer Support Senior Manager (7+ years)earns $161,782, a Technical Customer Support Director (7+ years)earns $185,185,

What are the highest paying states for a Technical Customer Support Manager?

Technical Customer Support Manager salary varies significantly by state. The top 3 highest paying states for Technical Customer Support Manager roles are District of Columbia $123,593, California $123,125, Massachusetts $121,484. These tech hubs typically pay 10-15% above the national average.

How much do different types of Technical Customer Support Manager roles make?

Salaries for Technical Customer Support Manager level roles vary by specialization: Technical Customer Support Director: $167,255; Technical Customer Support Senior Manager: $146,118; Technical Support Engineering Manager: $124,503; Technical Customer Support Specialist IV: $107,818; Technical Customer Support Supervisor: $90,275.

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Technical Customer Support Manager Salary in District of Columbia

How much does a Technical Customer Support Manager make in District of Columbia?

As of February 01, 2026, the average salary for a Technical Customer Support Manager in District of Columbia is $123,593 per year, which breaks down to an hourly rate of $59.

However, a Technical Customer Support Manager's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $151,830
Majority Range (25th-75th percentile): $110,576 to $138,373
Entry-Level (10th percentile): $98,724

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Technical Customer Support Manager Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$138,373	$11,531	$2,661	$67
Average	$123,593	$10,299	$2,377	$59
25th Percentile	$110,576	$9,215	$2,126	$53

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Key Factors That Influence Technical Customer Support Manager Salaries

A Technical Customer Support Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Manager Salaries?

Experience is a primary driver of a Technical Customer Support Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Technical Customer Support Team Leader (7+ years): $84,784
Technical Customer Support Supervisor (7+ years): $99,952
Technical Customer Support Manager (7+ years): $123,593
Technical Customer Support Senior Manager (7+ years): $161,782
Technical Customer Support Director (7+ years): $185,185

Job Role	Years of Experience	Average Salary
Technical Customer Support Team Leader	7+ years	$84,784
Technical Customer Support Supervisor	7+ years	$99,952
Technical Customer Support Manager	7+ years	$123,593
Technical Customer Support Senior Manager	7+ years	$161,782
Technical Customer Support Director	7+ years	$185,185

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What Am I Worth?

How Do Technical Customer Support Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Managers. For example, consider the average annual salaries in these key locations:

District of Columbia: $123,593.
California: $123,125.
Massachusetts: $121,484.

District of Columbia $123,593 California $123,125 Massachusetts $121,484 Washington $121,037 New Jersey $120,993 Alaska $120,836 Connecticut $119,296 New York $118,671

Hawaii $116,673 Rhode Island $115,735 Maryland $115,099 Minnesota $114,228 Colorado $113,893 Illinois $113,781 Oregon $113,357 Delaware $113,045

New Hampshire $112,848 Virginia $112,408 Pennsylvania $111,125 Nevada $110,477 North Dakota $110,265 Michigan $109,930 Wisconsin $109,807 Vermont $109,562

Texas $108,881 Maine $108,836 Arizona $108,769 Ohio $108,691 Georgia $107,664 Indiana $107,151 Wyoming $107,050 Utah $106,894

Iowa $106,827 Kansas $106,291 Louisiana $106,135 North Carolina $106,079 Missouri $106,057 Florida $105,621 Montana $105,387 Nebraska $105,164

Kentucky $105,041 South Carolina $104,594 Tennessee $104,315 Idaho $104,204 New Mexico $103,389 Oklahoma $103,210 Alabama $102,552 South Dakota $101,447

Arkansas $100,844 West Virginia $100,520 Mississippi $99,549

Top Paying Cities for Technical Customer Support Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Parcel Return Service: $123,593
Washington: $123,593
Naval Anacost Annex: $123,593

Parcel Return Service, DC $123,593 Washington, DC $123,593 Naval Anacost Annex, DC $123,593 Washington Navy Yard, DC $123,593

Technical Customer Support Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on February 01, 2026

$110,576

Average $123,593/year

$138,373

$9,215

Average $10,299/month

$11,531

$2,126

Average $2,377/week

$2,661

$53

Average $59/hour

$67

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$138,373	$11,531	$2,661	$67
Average	$123,593	$10,299	$2,377	$59
25th Percentile	$110,576	$9,215	$2,126	$53

Technical Customer Support Manager Salary Growth & Career Path

Technical Customer Support Manager

Technical Customer Support Senior Manager

VP of Technical Customer Support

For a Technical Customer Support Manager, the most direct path to higher earnings is advancing to the Technical Customer Support Senior Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $161,782 - a projected growth of 31% over your current level.

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