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Technical Customer Support Manager Salary in Massachusetts

How much does a Technical Customer Support Manager make in Massachusetts?

As of February 01, 2026, the average salary for a Technical Customer Support Manager in Massachusetts is $121,484 per year, which breaks down to an hourly rate of $58.

However, a Technical Customer Support Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $149,238
  • Majority Range (25th-75th percentile): $108,689 to $136,011
  • Entry-Level (10th percentile): $97,039
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View as table View as graph 25% $108,689 10% $97,039 90% $149,238 75% $136,011 $121,484 50%(Median) Didn’t find job title? Click

Technical Customer Support Manager Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $136,011 $11,334 $2,616 $65
Average $121,484 $10,124 $2,336 $58
25th Percentile $108,689 $9,057 $2,090 $52
Check out Technical Customer Support Manager Job Openings in Massachusetts
Logistics Support Technical Order Manager

DCS Corporation - Bedford, MA

Test Equipment Technical Support Lead Sustainment

RTX - Tewksbury, MA

Technical Customer Support Supervisor

Myomo, Inc. - Burlington, MA

AdTech Technical Onboarding&amp Support Manager

adjoe GmbH - Boston, MA

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Key Factors That Influence Technical Customer Support Manager Salaries

A Technical Customer Support Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Manager Salaries?

Experience is a primary driver of a Technical Customer Support Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Team Leader (7+ years): $83,337
  • Technical Customer Support Supervisor (7+ years): $98,246
  • Technical Customer Support Manager (7+ years): $121,484
  • Technical Customer Support Senior Manager (7+ years): $159,020
  • Technical Customer Support Director (7+ years): $182,024
Job Role Years of Experience Average Salary
Technical Customer Support Team Leader7+ years$83,337
Technical Customer Support Supervisor7+ years$98,246
Technical Customer Support Manager7+ years$121,484
Technical Customer Support Senior Manager7+ years$159,020
Technical Customer Support Director7+ years$182,024
$83,337 Technical...
$98,246 Technical...
$121,484 Technical...
$159,020 Technical...
$182,024 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Agawam: $115,690
  • Amherst: $115,355
  • Barre: $116,728

Technical Customer Support Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on February 01, 2026
$108,689
Average $121,484/year
$136,011
$9,057
Average $10,124/month
$11,334
$2,090
Average $2,336/week
$2,616
$52
Average $58/hour
$65
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $136,011 $11,334 $2,616 $65
Average $121,484 $10,124 $2,336 $58
25th Percentile $108,689 $9,057 $2,090 $52

Technical Customer Support Manager Salary Growth & Career Path

Technical Customer Support Manager
Technical Customer Support Senior Manager
VP of Technical Customer Support

For a Technical Customer Support Manager, the most direct path to higher earnings is advancing to the Technical Customer Support Senior Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $159,020 - a projected growth of 31% over your current level.

Salaries of jobs related to Technical Customer Support Manager

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Cost of Living In Massachusetts

Cost of Living in Massachusetts is
8.8% Higher
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