What are the main factors that influence a Technical Customer Support Representative I's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Technical Customer Support Representative 's salary?

A Technical Customer Support Representative 's salary grows with experience: a Technical Customer Support Representative I (0-1 years)earns $40,239, a Technical Customer Support Representative II (1-3 years)earns $51,945, a Technical Customer Support Representative III (3-5 years)earns $59,014, a Technical Customer Support Team Leader (5+ years)earns $80,060, a Technical Customer Support Supervisor (5+ years)earns $94,364,

What are the highest paying states for a Technical Customer Support Representative I?

Technical Customer Support Representative I salary varies significantly by state. The top 3 highest paying states for Technical Customer Support Representative I roles are District of Columbia $42,626, California $42,464, Massachusetts $41,898. These tech hubs typically pay 10-15% above the national average.

How much do different types of Technical Customer Support Representative roles make?

Salaries for Technical Customer Support Representative level roles vary by specialization: Technical Customer Support Director: $167,249; Technical Customer Support Manager: $111,651; Technical Customer Support Supervisor: $90,283; Technical Customer Support Specialist I: $63,043; Technical Customer Support Representative - Tier 3: $56,500.

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Technical Customer Support Representative I Salary in Hawaii

How much does a Technical Customer Support Representative I make in Hawaii?

As of April 01, 2026, the average salary for a Technical Customer Support Representative I in Hawaii is $40,239 per year, which breaks down to an hourly rate of $19.

However, a Technical Customer Support Representative I's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $47,256
Majority Range (25th-75th percentile): $38,739 to $43,912
Entry-Level (10th percentile): $37,374

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Technical Customer Support Representative I Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$43,912	$3,659	$844	$21
Average	$40,239	$3,353	$774	$19
25th Percentile	$38,739	$3,228	$745	$19

You may get higher pay by adjusting the following factors:

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Key Factors That Influence Technical Customer Support Representative I Salaries

A Technical Customer Support Representative I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative Salaries?

Experience is a primary driver of a Technical Customer Support Representative I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Technical Customer Support Representative I (0-1 years): $40,239
Technical Customer Support Representative II (1-3 years): $51,945
Technical Customer Support Representative III (3-5 years): $59,014
Technical Customer Support Team Leader (5+ years): $80,060
Technical Customer Support Supervisor (5+ years): $94,364

Job Role	Years of Experience	Average Salary
Technical Customer Support Representative I	0-1 years	$40,239
Technical Customer Support Representative II	1-3 years	$51,945
Technical Customer Support Representative III	3-5 years	$59,014
Technical Customer Support Team Leader	5+ years	$80,060
Technical Customer Support Supervisor	5+ years	$94,364

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What Am I Worth?

How Do Technical Customer Support Representative I Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Representative Is. For example, consider the average annual salaries in these key locations:

District of Columbia: $42,626.
California: $42,464.
Massachusetts: $41,898.

District of Columbia $42,626 California $42,464 Massachusetts $41,898 Washington $41,744 New Jersey $41,729 Alaska $41,675 Connecticut $41,144 New York $40,928

Hawaii $40,239 Rhode Island $39,916 Maryland $39,696 Minnesota $39,396 Colorado $39,281 Illinois $39,242 Oregon $39,096 Delaware $38,988

New Hampshire $38,920 Virginia $38,768 Pennsylvania $38,326 Nevada $38,102 North Dakota $38,029 Michigan $37,914 Wisconsin $37,871 Vermont $37,787

Texas $37,552 Maine $37,537 Arizona $37,513 Ohio $37,486 Georgia $37,132 Indiana $36,955 Wyoming $36,921 Utah $36,867

Iowa $36,844 Kansas $36,659 Louisiana $36,605 North Carolina $36,586 Missouri $36,578 Florida $36,428 Montana $36,347 Nebraska $36,270

Kentucky $36,228 South Carolina $36,074 Tennessee $35,977 Idaho $35,939 New Mexico $35,658 Oklahoma $35,596 Alabama $35,369 South Dakota $34,988

Arkansas $34,780 West Virginia $34,668 Mississippi $34,333

Top Paying Cities for Technical Customer Support Representative Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Aiea: $40,035
Anahola: $39,766
Captain Cook: $39,766

Aiea, HI $40,035 Anahola, HI $39,766 Captain Cook, HI $39,766 Eleele, HI $39,766 Ewa Beach, HI $40,035 Kapolei, HI $39,947 Haiku, HI $39,766 Hakalau, HI $39,766

Haleiwa, HI $39,766 Hana, HI $39,766 Hanalei, HI $39,766 Hanamaulu, HI $39,766 Hanapepe, HI $39,766 Hauula, HI $39,854 Hawaii National Park, HI $39,766 Hawi, HI $39,766

Hilo, HI $39,766 Princeville, HI $39,766 Holualoa, HI $39,766 Honaunau, HI $39,766 Honokaa, HI $39,766 Honomu, HI $39,766 Hoolehua, HI $39,766 Kaaawa, HI $39,927

Kahuku, HI $39,766 Kahului, HI $39,766 Kailua, HI $40,035 Ocean View, HI $39,766 Waikoloa, HI $39,766 Keauhou, HI $39,766 Kailua Kona, HI $39,766 Kalaheo, HI $39,766

Kalaupapa, HI $39,766 Kamuela, HI $39,766 Kaneohe, HI $40,035 Kapaa, HI $39,766 Kaumakani, HI $39,766 Kaunakakai, HI $39,766 Keaau, HI $39,766 Kealakekua, HI $39,766

Kealia, HI $39,766 Kekaha, HI $39,766 Kihei, HI $39,766 Kilauea, HI $39,766 Kapaau, HI $39,766 Koloa, HI $39,766 Kualapuu, HI $39,766 Kunia, HI $39,908

Kurtistown, HI $39,766 Lahaina, HI $39,766 Laie, HI $39,800 Lanai City, HI $39,766 Laupahoehoe, HI $39,766 Lawai, HI $39,766 Lihue, HI $39,766 Makawao, HI $39,766

Makaweli, HI $39,766 Maunaloa, HI $39,766 Mountain View, HI $39,766 Naalehu, HI $39,766 Ninole, HI $39,766 Ookala, HI $39,766 Paauilo, HI $39,766 Pahala, HI $39,766

Pahoa, HI $39,766 Paia, HI $39,766 Papaaloa, HI $39,766 Papaikou, HI $39,766 Pearl City, HI $40,035 Pepeekeo, HI $39,766 Puunene, HI $39,766 Volcano, HI $39,766

Wahiawa, HI $39,908 Pukalani, HI $39,766 Mililani, HI $39,962 Kula, HI $39,766 Waialua, HI $39,766 Waianae, HI $39,800 Wailuku, HI $39,766 Waimanalo, HI $40,035

Waimea, HI $39,766 Waipahu, HI $40,016 Honolulu, HI $40,035 J B P H H, HI $40,035 Wheeler Army Airfield, HI $39,927 Schofield Barracks, HI $39,893 Fort Shafter, HI $40,035 Tripler Army Medical Center, HI $40,035

Camp H M Smith, HI $40,035 M C B H Kaneohe Bay, HI $40,016 Wake Island, HI $40,035

Technical Customer Support Representative I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on April 01, 2026

$38,739

Average $40,239/year

$43,912

$3,228

Average $3,353/month

$3,659

$745

Average $774/week

$844

$19

Average $19/hour

$21

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$43,912	$3,659	$844	$21
Average	$40,239	$3,353	$774	$19
25th Percentile	$38,739	$3,228	$745	$19

Technical Customer Support Representative I Salary Growth & Career Path

Technical Customer Support Representative I

Technical Communicator

Technical Customer Support Representative II

Technical Customer Support Representative III

Promotions are the fastest way to increase your earnings. As a Technical Customer Support Representative I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Customer Support Representative I Salary Growth and Career Path
Next Step Role	Estimate Salary	Projected Raise
Technical Communicator	$84,977	111%
Technical Customer Support Representative II	$51,945	29%

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