What are the main factors that influence a Technical Customer Support Representative I's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Technical Customer Support Representative 's salary?

A Technical Customer Support Representative 's salary grows with experience: a Technical Customer Support Representative I (0-1 years)earns $42,633, a Technical Customer Support Representative II (1-3 years)earns $55,057, a Technical Customer Support Representative III (3-5 years)earns $62,526, a Technical Customer Support Team Leader (5+ years)earns $84,834, a Technical Customer Support Supervisor (5+ years)earns $99,968,

What are the highest paying states for a Technical Customer Support Representative I?

Technical Customer Support Representative I salary varies significantly by state. The top 3 highest paying states for Technical Customer Support Representative I roles are District of Columbia $42,633, California $42,471, Massachusetts $41,905. These tech hubs typically pay 10-15% above the national average.

How much do different types of Technical Customer Support Representative roles make?

Salaries for Technical Customer Support Representative level roles vary by specialization: Technical Customer Support Director: $167,243; Technical Customer Support Manager: $111,674; Technical Customer Support Supervisor: $90,289; Technical Customer Support Specialist I: $63,060; Technical Customer Support Representative - Tier 3: $56,500.

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Technical Customer Support Representative I Salary in District of Columbia

How much does a Technical Customer Support Representative I make in District of Columbia?

As of June 01, 2026, the average salary for a Technical Customer Support Representative I in District of Columbia is $42,633 per year, which breaks down to an hourly rate of $20.

However, a Technical Customer Support Representative I's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $50,068
Majority Range (25th-75th percentile): $41,043 to $46,525
Entry-Level (10th percentile): $39,595

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Technical Customer Support Representative I Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$46,525	$3,877	$895	$22
Average	$42,633	$3,553	$820	$20
25th Percentile	$41,043	$3,420	$789	$20

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Key Factors That Influence Technical Customer Support Representative I Salaries

A Technical Customer Support Representative I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative Salaries?

Experience is a primary driver of a Technical Customer Support Representative I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Technical Customer Support Representative I (0-1 years): $42,633
Technical Customer Support Representative II (1-3 years): $55,057
Technical Customer Support Representative III (3-5 years): $62,526
Technical Customer Support Team Leader (5+ years): $84,834
Technical Customer Support Supervisor (5+ years): $99,968

Job Role	Years of Experience	Average Salary
Technical Customer Support Representative I	0-1 years	$42,633
Technical Customer Support Representative II	1-3 years	$55,057
Technical Customer Support Representative III	3-5 years	$62,526
Technical Customer Support Team Leader	5+ years	$84,834
Technical Customer Support Supervisor	5+ years	$99,968

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What Am I Worth?

How Do Technical Customer Support Representative I Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Representative Is. For example, consider the average annual salaries in these key locations:

District of Columbia: $42,633.
California: $42,471.
Massachusetts: $41,905.

District of Columbia $42,633 California $42,471 Massachusetts $41,905 Washington $41,751 New Jersey $41,736 Alaska $41,682 Connecticut $41,150 New York $40,935

Hawaii $40,245 Rhode Island $39,922 Maryland $39,703 Minnesota $39,402 Colorado $39,287 Illinois $39,248 Oregon $39,102 Delaware $38,994

New Hampshire $38,926 Virginia $38,775 Pennsylvania $38,332 Nevada $38,108 North Dakota $38,035 Michigan $37,920 Wisconsin $37,877 Vermont $37,793

Texas $37,558 Maine $37,542 Arizona $37,519 Ohio $37,492 Georgia $37,138 Indiana $36,961 Wyoming $36,926 Utah $36,872

Iowa $36,849 Kansas $36,664 Louisiana $36,611 North Carolina $36,591 Missouri $36,584 Florida $36,433 Montana $36,353 Nebraska $36,276

Kentucky $36,233 South Carolina $36,079 Tennessee $35,983 Idaho $35,944 New Mexico $35,663 Oklahoma $35,602 Alabama $35,375 South Dakota $34,993

Arkansas $34,785 West Virginia $34,674 Mississippi $34,339

Top Paying Cities for Technical Customer Support Representative Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Parcel Return Service: $42,401
Washington: $42,402
Naval Anacost Annex: $42,400

Parcel Return Service, DC $42,401 Washington, DC $42,402 Naval Anacost Annex, DC $42,400 Washington Navy Yard, DC $42,401

Technical Customer Support Representative I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on June 01, 2026

$41,043

Average $42,633/year

$46,525

$3,420

Average $3,553/month

$3,877

$789

Average $820/week

$895

$20

Average $20/hour

$22

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$46,525	$3,877	$895	$22
Average	$42,633	$3,553	$820	$20
25th Percentile	$41,043	$3,420	$789	$20

Technical Customer Support Representative I Salary Growth & Career Path

Technical Customer Support Representative I

Technical Communicator

Technical Customer Support Representative II

Technical Customer Support Representative III

Promotions are the fastest way to increase your earnings. As a Technical Customer Support Representative I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Customer Support Representative I Salary Growth and Career Path
Next Step Role	Estimate Salary	Projected Raise
Technical Communicator	$90,085	111%
Technical Customer Support Representative II	$55,057	29%

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