What are the main factors that influence a Technical Customer Support Representative I's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Technical Customer Support Representative 's salary?

A Technical Customer Support Representative 's salary grows with experience: a Technical Customer Support Representative I (0-1 years)earns $42,618, a Technical Customer Support Representative II (1-3 years)earns $54,995, a Technical Customer Support Representative III (3-5 years)earns $62,503, a Technical Customer Support Team Leader (5+ years)earns $84,784, a Technical Customer Support Supervisor (5+ years)earns $99,952,

What are the highest paying states for a Technical Customer Support Representative I?

Technical Customer Support Representative I salary varies significantly by state. The top 3 highest paying states for Technical Customer Support Representative I roles are District of Columbia $42,618, California $42,457, Massachusetts $41,891. These tech hubs typically pay 10-15% above the national average.

How much do different types of Technical Customer Support Representative roles make?

Salaries for Technical Customer Support Representative level roles vary by specialization: Technical Customer Support Director: $167,255; Technical Customer Support Manager: $111,627; Technical Customer Support Supervisor: $90,275; Technical Customer Support Specialist I: $63,026; Technical Customer Support Representative - Tier 3: $56,500.

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Technical Customer Support Representative I Salary in District of Columbia

How much does a Technical Customer Support Representative I make in District of Columbia?

As of February 01, 2026, the average salary for a Technical Customer Support Representative I in District of Columbia is $42,618 per year, which breaks down to an hourly rate of $20.

However, a Technical Customer Support Representative I's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $50,043
Majority Range (25th-75th percentile): $41,027 to $46,505
Entry-Level (10th percentile): $39,579

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Technical Customer Support Representative I Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$46,505	$3,875	$894	$22
Average	$42,618	$3,552	$820	$20
25th Percentile	$41,027	$3,419	$789	$20

You may get higher pay by adjusting the following factors:

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Key Factors That Influence Technical Customer Support Representative I Salaries

A Technical Customer Support Representative I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative Salaries?

Experience is a primary driver of a Technical Customer Support Representative I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Technical Customer Support Representative I (0-1 years): $42,618
Technical Customer Support Representative II (1-3 years): $54,995
Technical Customer Support Representative III (3-5 years): $62,503
Technical Customer Support Team Leader (5+ years): $84,784
Technical Customer Support Supervisor (5+ years): $99,952

Job Role	Years of Experience	Average Salary
Technical Customer Support Representative I	0-1 years	$42,618
Technical Customer Support Representative II	1-3 years	$54,995
Technical Customer Support Representative III	3-5 years	$62,503
Technical Customer Support Team Leader	5+ years	$84,784
Technical Customer Support Supervisor	5+ years	$99,952

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What Am I Worth?

How Do Technical Customer Support Representative I Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Representative Is. For example, consider the average annual salaries in these key locations:

District of Columbia: $42,618.
California: $42,457.
Massachusetts: $41,891.

District of Columbia $42,618 California $42,457 Massachusetts $41,891 Washington $41,737 New Jersey $41,721 Alaska $41,668 Connecticut $41,136 New York $40,921

Hawaii $40,232 Rhode Island $39,909 Maryland $39,689 Minnesota $39,389 Colorado $39,273 Illinois $39,235 Oregon $39,089 Delaware $38,981

New Hampshire $38,913 Virginia $38,761 Pennsylvania $38,319 Nevada $38,096 North Dakota $38,022 Michigan $37,907 Wisconsin $37,865 Vermont $37,780

Texas $37,545 Maine $37,530 Arizona $37,507 Ohio $37,480 Georgia $37,126 Indiana $36,948 Wyoming $36,914 Utah $36,860

Iowa $36,837 Kansas $36,652 Louisiana $36,598 North Carolina $36,579 Missouri $36,571 Florida $36,421 Montana $36,340 Nebraska $36,263

Kentucky $36,221 South Carolina $36,067 Tennessee $35,971 Idaho $35,932 New Mexico $35,651 Oklahoma $35,590 Alabama $35,363 South Dakota $34,982

Arkansas $34,774 West Virginia $34,662 Mississippi $34,327

Top Paying Cities for Technical Customer Support Representative Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Parcel Return Service: $42,618
Washington: $42,618
Naval Anacost Annex: $42,618

Parcel Return Service, DC $42,618 Washington, DC $42,618 Naval Anacost Annex, DC $42,618 Washington Navy Yard, DC $42,618

Technical Customer Support Representative I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on February 01, 2026

$41,027

Average $42,618/year

$46,505

$3,419

Average $3,552/month

$3,875

$789

Average $820/week

$894

$20

Average $20/hour

$22

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$46,505	$3,875	$894	$22
Average	$42,618	$3,552	$820	$20
25th Percentile	$41,027	$3,419	$789	$20

Technical Customer Support Representative I Salary Growth & Career Path

Technical Customer Support Representative I

Technical Communicator

Technical Customer Support Representative II

Technical Customer Support Representative III

Promotions are the fastest way to increase your earnings. As a Technical Customer Support Representative I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Customer Support Representative I Salary Growth and Career Path
Next Step Role	Estimate Salary	Projected Raise
Technical Communicator	$89,948	111%
Technical Customer Support Representative II	$54,995	29%

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