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Technical Customer Support Specialist IV Salary in Illinois

How much does a Technical Customer Support Specialist IV make in Illinois?

As of July 01, 2026, the average salary for a Technical Customer Support Specialist IV in Illinois is $109,881 per year, which breaks down to an hourly rate of $53.

However, a Technical Customer Support Specialist IV's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $130,949
  • Majority Range (25th-75th percentile): $100,888 to $120,908
  • Entry-Level (10th percentile): $92,701
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View as table View as graph 25% $100,888 10% $92,701 90% $130,949 75% $120,908 $109,881 50%(Median) Didn’t find job title? Click

Technical Customer Support Specialist IV Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $120,908 $10,076 $2,325 $58
Average $109,881 $9,157 $2,113 $53
25th Percentile $100,888 $8,407 $1,940 $49
Check out Technical Customer Support Specialist IV Job Openings in Illinois
Customer Appointment Specialist

Sam Leman Automotive - Bloomington, IL

Customer Support Specialist

Mahoney Environmental Solutions - Woodridge, IL

Health&amp Benefits

Inspira Financial - Oak Brook, IL

Customer Support Specialist

PerkSpot - Chicago, IL

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Key Factors That Influence Technical Customer Support Specialist IV Salaries

A Technical Customer Support Specialist IV's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Specialist Salaries?

Experience is a primary driver of a Technical Customer Support Specialist IV's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Specialist II (2-4 years): $74,072
  • Technical Customer Support Specialist III (4-7 years): $86,979
  • Technical Customer Support Specialist IV (7+ years): $109,881
  • Technical Customer Support Team Leader (7+ years): $78,110
  • Technical Customer Support Supervisor (7+ years): $92,036
Job Role Years of Experience Average Salary
Technical Customer Support Specialist II2-4 years$74,072
Technical Customer Support Specialist III4-7 years$86,979
Technical Customer Support Specialist IV7+ years$109,881
Technical Customer Support Team Leader7+ years$78,110
Technical Customer Support Supervisor7+ years$92,036
$74,072 Technical...
$86,979 Technical...
$109,881 Technical...
$78,110 Technical...
$92,036 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Specialist IVs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Effingham: $101,288
  • Saint Peter: $101,149
  • Salem: $101,534

Technical Customer Support Specialist IV Salary by Company Size: Startups vs. Enterprise

Technical Customer Support Specialist IV salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $122,900. While startup companies pay approximate $103,937.

Technical Customer Support Specialist IV Salary by Company Size

Company Size Employees Average Salary
Startup1~50$103,937
Growth Stage51~500$109,930
Established501~5000$118,684
Enterprise5000+$122,900

Technical Customer Support Specialist IV Salary by Industry: Top Paying Sectors

For Technical Customer Support Specialist IV roles, the industry you choose can affect earning potential by as much as 54% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Aerospace & Defense sectors offer the strongest compensation, at 25% above the average. In contrast, Technical Customer Support Specialist positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Technical Customer Support Specialist IV as a support function rather than a direct revenue driver.

The top paying industries for a Technical Customer Support Specialist IV

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Energy & Utilities$137,351$66.025%
Aerospace & Defense$126,363$61.015%
Internet$123,066$59.012%
Software & Networking$121,967$59.011%
Construction$120,869$58.010%

Technical Customer Support Specialist IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Specialist IV's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on July 01, 2026
$100,888
Average $109,881/year
$120,908
$8,407
Average $9,157/month
$10,076
$1,940
Average $2,113/week
$2,325
$49
Average $53/hour
$58
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $120,908 $10,076 $2,325 $58
Average $109,881 $9,157 $2,113 $53
25th Percentile $100,888 $8,407 $1,940 $49

Technical Customer Support Specialist IV Salary Growth & Career Path

Technical Customer Support Specialist IV
Technical Customer Support Team Leader
VP of Technical Customer Support

For a Technical Customer Support Specialist IV, the most direct path to higher earnings is advancing to the Technical Customer Support Team Leader role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $78,110 - a projected growth of -29% over your current level.

Salaries of jobs related to Technical Customer Support Specialist IV

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