What are the main factors that influence a Technical Customer Support Specialist IV's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Technical Customer Support Specialist IV?

The Energy & Utilities industry offers the highest average compensation for Technical Customer Support Specialist IV roles, with salaries approximately 25% above the market median.

How does experience change A Technical Customer Support Specialist 's salary?

A Technical Customer Support Specialist 's salary grows with experience: a Technical Customer Support Specialist II (2-4 years)earns $80,459, a Technical Customer Support Specialist III (4-7 years)earns $94,480, a Technical Customer Support Specialist IV (7+ years)earns $119,356, a Technical Customer Support Team Leader (7+ years)earns $84,846, a Technical Customer Support Supervisor (7+ years)earns $99,972,

What are the highest paying states for a Technical Customer Support Specialist IV?

Technical Customer Support Specialist IV salary varies significantly by state. The top 3 highest paying states for Technical Customer Support Specialist IV roles are District of Columbia $119,356, California $118,903, Massachusetts $117,319. These tech hubs typically pay 10-15% above the national average.

How much do different types of Technical Customer Support Specialist roles make?

Salaries for Technical Customer Support Specialist level roles vary by specialization: Technical Customer Support Director: $167,240; Technical Sales Support Specialist IV: $132,009; Technical Customer Support Manager: $111,686; Technical Customer Support Supervisor: $90,293; Technical Customer Support Specialist III: $85,332.

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Technical Customer Support Specialist IV Salary in District of Columbia

How much does a Technical Customer Support Specialist IV make in District of Columbia?

As of July 01, 2026, the average salary for a Technical Customer Support Specialist IV in District of Columbia is $119,356 per year, which breaks down to an hourly rate of $57.

However, a Technical Customer Support Specialist IV's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $142,241
Majority Range (25th-75th percentile): $109,588 to $131,335
Entry-Level (10th percentile): $100,695

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Technical Customer Support Specialist IV Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$131,335	$10,945	$2,526	$63
Average	$119,356	$9,946	$2,295	$57
25th Percentile	$109,588	$9,132	$2,107	$53

You may get higher pay by adjusting the following factors:

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Key Factors That Influence Technical Customer Support Specialist IV Salaries

A Technical Customer Support Specialist IV's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Specialist Salaries?

Experience is a primary driver of a Technical Customer Support Specialist IV's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Technical Customer Support Specialist II (2-4 years): $80,459
Technical Customer Support Specialist III (4-7 years): $94,480
Technical Customer Support Specialist IV (7+ years): $119,356
Technical Customer Support Team Leader (7+ years): $84,846
Technical Customer Support Supervisor (7+ years): $99,972

Job Role	Years of Experience	Average Salary
Technical Customer Support Specialist II	2-4 years	$80,459
Technical Customer Support Specialist III	4-7 years	$94,480
Technical Customer Support Specialist IV	7+ years	$119,356
Technical Customer Support Team Leader	7+ years	$84,846
Technical Customer Support Supervisor	7+ years	$99,972

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What Am I Worth?

How Do Technical Customer Support Specialist IV Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Specialist IVs. For example, consider the average annual salaries in these key locations:

District of Columbia: $119,356.
California: $118,903.
Massachusetts: $117,319.

District of Columbia $119,356 California $118,903 Massachusetts $117,319 Washington $116,888 New Jersey $116,844 Alaska $116,694 Connecticut $115,206 New York $114,602

Hawaii $112,673 Rhode Island $111,767 Maryland $111,153 Minnesota $110,312 Colorado $109,988 Illinois $109,881 Oregon $109,471 Delaware $109,169

New Hampshire $108,979 Virginia $108,555 Pennsylvania $107,315 Nevada $106,690 North Dakota $106,485 Michigan $106,161 Wisconsin $106,043 Vermont $105,806

Texas $105,148 Maine $105,105 Arizona $105,040 Ohio $104,965 Georgia $103,973 Indiana $103,477 Wyoming $103,380 Utah $103,229

Iowa $103,165 Kansas $102,647 Louisiana $102,496 North Carolina $102,442 Missouri $102,421 Florida $102,000 Montana $101,774 Nebraska $101,558

Kentucky $101,440 South Carolina $101,009 Tennessee $100,739 Idaho $100,631 New Mexico $99,844 Oklahoma $99,672 Alabama $99,036 South Dakota $97,969

Arkansas $97,387 West Virginia $97,074 Mississippi $96,136

Top Paying Cities for Technical Customer Support Specialist IVs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Parcel Return Service: $118,708
Washington: $118,709
Naval Anacost Annex: $118,704

Parcel Return Service, DC $118,708 Washington, DC $118,709 Naval Anacost Annex, DC $118,704 Washington Navy Yard, DC $118,708

Technical Customer Support Specialist IV Salary by Company Size: Startups vs. Enterprise

Technical Customer Support Specialist IV salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $133,499. While startup companies pay approximate $112,900.

Technical Customer Support Specialist IV Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$112,900
Growth Stage	51~500	$119,410
Established	501~5000	$128,919
Enterprise	5000+	$133,499

Technical Customer Support Specialist IV Salary by Industry: Top Paying Sectors

For Technical Customer Support Specialist IV roles, the industry you choose can affect earning potential by as much as 54% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Aerospace & Defense sectors offer the strongest compensation, at 25% above the average. In contrast, Technical Customer Support Specialist positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Technical Customer Support Specialist IV as a support function rather than a direct revenue driver.

The top paying industries for a Technical Customer Support Specialist IV

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Energy & Utilities	$149,195	$72.0	25%
Aerospace & Defense	$137,260	$66.0	15%
Internet	$133,679	$64.0	12%
Software & Networking	$132,485	$64.0	11%
Construction	$131,292	$63.0	10%

Technical Customer Support Specialist IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Specialist IV's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

$109,588

Average $119,356/year

$131,335

$9,132

Average $9,946/month

$10,945

$2,107

Average $2,295/week

$2,526

$53

Average $57/hour

$63

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$131,335	$10,945	$2,526	$63
Average	$119,356	$9,946	$2,295	$57
25th Percentile	$109,588	$9,132	$2,107	$53

Technical Customer Support Specialist IV Salary Growth & Career Path

Technical Customer Support Specialist IV

Technical Customer Support Team Leader

VP of Technical Customer Support

For a Technical Customer Support Specialist IV, the most direct path to higher earnings is advancing to the Technical Customer Support Team Leader role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $84,846 - a projected growth of -29% over your current level.

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