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Technical Customer Support Specialist IV Salary in New York

How much does a Technical Customer Support Specialist IV make in New York?

As of May 01, 2026, the average salary for a Technical Customer Support Specialist IV in New York is $114,610 per year, which breaks down to an hourly rate of $55.

However, a Technical Customer Support Specialist IV's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $136,585
  • Majority Range (25th-75th percentile): $105,230 to $126,112
  • Entry-Level (10th percentile): $96,690
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View as table View as graph 25% $105,230 10% $96,690 90% $136,585 75% $126,112 $114,610 50%(Median) Didn’t find job title? Click

Technical Customer Support Specialist IV Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $126,112 $10,509 $2,425 $61
Average $114,610 $9,551 $2,204 $55
25th Percentile $105,230 $8,769 $2,024 $51
Check out Technical Customer Support Specialist IV Job Openings in New York
Customer Support Specialist

Russell Tobin - East Syracuse, NY

Customer Service Representative

SPECTRUM - New York, NY

Customer Service Representative

Spectrum - Buffalo, NY

Cooling Technical Support Specialist

Schneider Electric - Buffalo, NY

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Key Factors That Influence Technical Customer Support Specialist IV Salaries

A Technical Customer Support Specialist IV's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Specialist Salaries?

Experience is a primary driver of a Technical Customer Support Specialist IV's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Specialist II (2-4 years): $77,215
  • Technical Customer Support Specialist III (4-7 years): $90,703
  • Technical Customer Support Specialist IV (7+ years): $114,610
  • Technical Customer Support Team Leader (7+ years): $81,443
  • Technical Customer Support Supervisor (7+ years): $95,983
Job Role Years of Experience Average Salary
Technical Customer Support Specialist II2-4 years$77,215
Technical Customer Support Specialist III4-7 years$90,703
Technical Customer Support Specialist IV7+ years$114,610
Technical Customer Support Team Leader7+ years$81,443
Technical Customer Support Supervisor7+ years$95,983
$77,215 Technical...
$90,703 Technical...
$114,610 Technical...
$81,443 Technical...
$95,983 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Specialist IVs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Holtsville: $118,287
  • Brentwood: $118,089
  • Brightwaters: $117,036

Technical Customer Support Specialist IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Specialist IV's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on May 01, 2026
$105,230
Average $114,610/year
$126,112
$8,769
Average $9,551/month
$10,509
$2,024
Average $2,204/week
$2,425
$51
Average $55/hour
$61
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $126,112 $10,509 $2,425 $61
Average $114,610 $9,551 $2,204 $55
25th Percentile $105,230 $8,769 $2,024 $51

Technical Customer Support Specialist IV Salary Growth & Career Path

Technical Customer Support Specialist IV
Technical Customer Support Team Leader
VP of Technical Customer Support

For a Technical Customer Support Specialist IV, the most direct path to higher earnings is advancing to the Technical Customer Support Team Leader role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $81,443 - a projected growth of -29% over your current level.

Salaries of jobs related to Technical Customer Support Specialist IV

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