How much does a Technical Customer Support Supervisor make in Henderson, NV? The average Technical Customer Support Supervisor salary in Henderson, NV is $91,596 as of March 26, 2024, but the range typically falls between $80,456 and $104,722. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Technical Customer Support Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Supervisor Salary $70,313 Henderson,NV March 26, 2024
25th Percentile Technical Customer Support Supervisor Salary $80,456 Henderson,NV March 26, 2024
50th Percentile Technical Customer Support Supervisor Salary $91,596 Henderson,NV March 26, 2024
75th Percentile Technical Customer Support Supervisor Salary $104,722 Henderson,NV March 26, 2024
90th Percentile Technical Customer Support Supervisor Salary $116,673 Henderson,NV March 26, 2024
25% $80,456 10% $70,313 90% $116,673 75% $104,722 $91,596 50%(Median) Didn’t find job title? Click
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What skills does a Technical Customer Support Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Support Services: Support Services means those activities provided to or on behalf of a person in the areas of personal care and assistance and property maintenance in order to allow a person to live in the least restrictive environment.

3.

Product Knowledge: Product knowledge is the ability to communicate information and answer questions about a product or service. It is considered an important knowledge area for any role that puts you in front of customers, investors or the media.

Leadership 8.94%
Support Services 1.86%
Product Knowledge 1.37%
Others 87.83%

Job Description for Technical Customer Support Supervisor

Technical Customer Support Supervisor supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Technical Customer Support Supervisor trains staff in products, features, standard policies, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Technical Customer Support Supervisor monitors queues, response times, and staff performance. Responds to escalated issues to develop and communicate solutions for complex or critical issues. Has a high level and up to date knowledge of products. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Technical Customer Support Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Technical Customer Support Supervisor information for you to search for. Click on search button below to see Technical Customer Support Supervisor job openings or enter a new job title here.

Job Openings for Technical Customer Support Supervisor in Henderson, NV
  • Store Support Supervisor (Customer Service, Front End Support). Department Store. Job Type Regular. Location Reno, Nevada, United States of America Reno Po...
    - 4 Days Ago
  • Job title. Customer Technical Support Engineer. Job Details. Hours. Full Time. Location. Fully remote. This opportunity is open to you if you can legally w...
    - 1 Day Ago
  • Technical Product Support Analyst. Req number. R2435. Employment type. Full time. Worksite flexibility. Onsite. Job Summary. As Technical Product Support A...
    - 4 Days Ago
  • MICRO CENTER is the nation’s leading computer and electronic device big box retailer. Our technology superstore has an industry-leading 40,000+ selection o...
    - 4 Days Ago
  • Overview VTG delivers force modernization and digital transformation solutions across warfighting domains. A trusted partner to our Defense and National Se...
    - 2 Days Ago

Career Path for Technical Customer Support Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Supervisor, the upper level is Technical Customer Support Manager and then progresses to Technical Customer Support Senior Manager.

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Technical Customer Support Supervisor salary varies from city to city. Compared with national average salary of Technical Customer Support Supervisor, the highest Technical Customer Support Supervisor salary is in San Francisco, CA, where the Technical Customer Support Supervisor salary is 25.0% above. The lowest Technical Customer Support Supervisor salary is in Miami, FL, where the Technical Customer Support Supervisor salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Technical Customer Support Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
80456
104722
91596

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
83168
111312
96343
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Supervisor in Henderson, NV. The base salary for Technical Customer Support Supervisor ranges from $80,456 to $104,722 with the average base salary of $91,596. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $83,168 to $111,312 with the average total cash compensation of $96,343.
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80456
104722

 

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About Henderson, Nevada    Henderson is 16 miles (26 km) southeast of downtown Las Vegas at 36°2′23″N 114°58′52″W / 36.03972°N 114.98111°W / 36.03972; -114.98111 (36.03972, -....More

Henderson, Nevada  area prices were up 2.5% from a year ago    View the Cost of Living in Henderson, Nevada

Technical Customer Support Supervisor Salary in popular cities: Las VegasRenoNorth Las Vegas

Skills associated with Technical Customer Support Supervisor: Remote Support, Technical Support, Customer Interaction, Customer Relationship Management (CRM) software ...More

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