Technical Customer Support Team Leader Salary in Fresno, Texas

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Technical Customer Support Team Leader Salary in Fresno, TX

How much does a Technical Customer Support Team Leader make in Fresno, TX? The average Technical Customer Support Team Leader salary in Fresno, TX is $76,744 as of August 27, 2024, but the range typically falls between $66,467 and $89,823. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Technical Customer Support Team Leader Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Team Leader Salary $57,111 Fresno,TX August 27, 2024
25th Percentile Technical Customer Support Team Leader Salary $66,467 Fresno,TX August 27, 2024
50th Percentile Technical Customer Support Team Leader Salary $76,744 Fresno,TX August 27, 2024
75th Percentile Technical Customer Support Team Leader Salary $89,823 Fresno,TX August 27, 2024
90th Percentile Technical Customer Support Team Leader Salary $101,731 Fresno,TX August 27, 2024
25% $66,467 10% $57,111 90% $101,731 75% $89,823 $76,744 50%(Median) Didn’t find job title? Click
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Customer Service Technical Support

Innospec Inc. - , TX

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Mgr, Technical Customer Support, US Government

Palo Alto Networks - Plano, TX

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Customer Assurance Manager: HVAC Technical Support

Robert Madden Industries - , TX

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What skills does a Technical Customer Support Team Leader need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

3.

Quality Assurance: Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.

See More Skills
Leadership 9.76%
Microsoft Office 1.57%
Quality Assurance 1.16%
Others 87.51%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Technical Customer Support Team Leader higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Effective Communication, you can get a 25% salary raise. If you are good at Accountability, your salary will increase by 21%. If you are expert in Customer Satisfaction, your salary will rise by 19%.
Skill Salary Demand
Effective Communication
 $95,930
25%
Accountability
 $92,860
21%
Customer Satisfaction
 $91,325
19%
Time Management
 $91,325
19%
Communication Skills
 $89,023
16%
Customer Support
 $88,256
15%
Get Latest Data
Last Updated on August 27, 2024

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Job Description for Technical Customer Support Team Leader

Technical Customer Support Team Leader leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Customer Support Team Leader possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Customer Support Team Leader monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Customer Support Team Leader typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Technical Customer Support Team Leader information for you to search for. Click on search button below to see Technical Customer Support Team Leader job openings or enter a new job title here.

Job Openings for Technical Customer Support Team Leader in Fresno, TX
  • Palo Alto Networks - Plano, TX
    Company DescriptionTo comply with U.S. federal government requirements, U.S. citizenship is required for this position.Our MissionAt Palo Alto Networks eve...
    - 6 Days Ago
  • Innospec Inc. - , TX
    We are looking for a Customer Technical Services Representative to add to our fast-growing team in Midland, TX. This position is responsible for assisting ...
    - 2 Days Ago
  • Palo Alto Networks - Plano, TX
    Our Mission. At Palo Alto Networks® everything starts and ends with our mission. Being the cybersecurity partner of choice, protecting our digital way of ...
    - 5 Days Ago
  • Robert Madden Industries - , TX
    About the Company. Robert Madden Industries, LTD. is a heating and air conditioning wholesale distributor offering Carrier, Bryant, Payne, and Day and Nigh...
    - 28 Days Ago
  • edgecomputingassociation.com - Fort Worth, TX
    Location Fort Worth, Texas. United States. Overview. Ask about our SIGNING BONUS, generous shift differentials, and extra pay for your bilingual talent. We...
    - 2 Days Ago

Career Path for Technical Customer Support Team Leader

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Team Leader, the upper level is Technical Customer Support Supervisor and then progresses to Technical Customer Support Manager.

Technical Customer Support Team Leader
Technical Customer Support Supervisor
Technical Customer Support Manager
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Technical Customer Support Team Leader Pay Difference by Location

Technical Customer Support Team Leader salary varies from city to city. Compared with national average salary of Technical Customer Support Team Leader, the highest Technical Customer Support Team Leader salary is in San Francisco, CA, where the Technical Customer Support Team Leader salary is 25.0% above. The lowest Technical Customer Support Team Leader salary is in Miami, FL, where the Technical Customer Support Team Leader salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Technical Customer Support Team Leader, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
66467
89823
76744

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
68621
95548
80413
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Team Leader in Fresno, TX. The base salary for Technical Customer Support Team Leader ranges from $66,467 to $89,823 with the average base salary of $76,744. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $68,621 to $95,548 with the average total cash compensation of $80,413.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

66467
89823

 

Step 3 of 3

How much should you be paid?

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About Fresno, Texas    Fresno is an unincorporated community and census-designated place (CDP) in Fort Bend County, Texas, United States. The population was 19,069 at the 20....More

Fresno, Texas  area prices were up 2.3% from a year ago    View the Cost of Living in Fresno, Texas

Technical Customer Support Team Leader Salary in popular cities: Houston, San Antonio, Dallas

Skills associated with Technical Customer Support Team Leader: Customer Relationship Management (CRM) software, Customer Support, Customer Support Policies, Standards and Procedures, Tier 2 Support ...More

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