180 HEALTH PARTNERS Refferal Specalist Salary in the United States

Referral Specialist

As the Sage Referral Specialist, you will support the clinic, Practice Manager, Clinical Lead, Counselors and other staff by providing administrative office duties.

Responsibilities

• Greet patients and process copayments, capture signatures on HIPAA forms
• Answer the phone
• Ensure counselors have the necessary forms for their sessions daily
• Process referrals in a timely and accurate manner, email or mail intake packets
• Verify Insurance at time of referral and before appointments the following day
• At time of referral, schedule new referrals with full time therapists if possible
• Send appointment reminders – 48 hours via email, text within 24 hours
• Maintain excellent punctuality and attendance during work hours
• Other duties as assigned

Qualifications

Required:

• 1+ years of insurance verification experience
• Ability to problem solve in a proactive, creative manner while meeting deadlines
• Ability to work independently within a virtual operating environment and as part of a team, and be flexible to changing needs
• Excellent communication skills, customer service oriented
• Reliable transportation and valid driver’s license.
• Computer proficiency using electronic medical records and SharePoint; must be able to type and navigate a Cloud-based environment and designated teleconferencing application
• Demonstrated proficiency with Microsoft Office – Word, Excel, Outlook
• Experience in an outpatient clinic

Preferred:

• Familiarity with Medicaid/Medicare/Commercial Insurance practices
• Experience in a behavioral health setting