Hourly Wage for EMCOR Group, Inc. Customer Service Representative II Salary in the United States
How much does a Customer Service Representative II make hourly at companies like EMCOR Group, Inc. in the United States? The average hourly wage for a Customer Service Representative II at companies like EMCOR Group, Inc. in the United States is $25 as of March 26, 2024, but the range typically falls between $23 and $29. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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What does a Customer Service Representative II do at companies like EMCOR Group, Inc.?
Customer Service Representative II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Service Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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What does a Customer Service Representative II do?
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Level of Education
- Customer Service Representative II Salaries with a High School Diploma or Technical Certificate
- Customer Service Representative II Salaries with an Associate's Degree
- Customer Service Representative II Salaries with a Bachelor's Degree
- Customer Service Representative II Salaries with a Master's Degree or MBA
- Customer Service Representative II Salaries with a JD, MD, PhD or Equivalent