What skills does a Commercial Electrician need?
Each competency has five to ten behavioral assertions that can be observed,
each with a corresponding performance level (from one to five) that is required for a particular job.
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Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
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Site Survey: Site surveys are inspections of an area where work is proposed, to gather information for a design or an estimate to complete the initial tasks required for an outdoor activity. It can determine a precise location, access, best orientation for the site and the location of obstacles. The type of site survey and the best practices required depend on the nature of the project. Examples of projects requiring a preliminary site survey include urban construction, specialized construction (such as the location for a telescope) and wireless network design. In hydrocarbon exploration, for example, site surveys are run over the proposed locations of offshore exploration or appraisal wells. They consist typically of a tight grid of high resolution (high frequency) reflection seismology profiles to look for possible gas hazards in the shallow section beneath the seabed and detailed bathymetric data to look for possible obstacles on the seafloor (e.g. shipwrecks, existing pipelines) using multibeam echosounders.
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Pneumatics: Pneumatics (pronounced new-MATT-ix) is an aspect of physics and engineering that is concerned with using the energy in compressed gas to make something move or work.
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