What are the main factors that influence a Customer Services Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change a Customer Services Representative's salary?

A Customer Services Representative's salary grows with experience: starting around $40,854 for beginners, reaching about $41,749 at mid-level, and approach $42,271 for experts.

What are the highest paying states for a Customer Services Representative?

Customer Services Representative salary varies significantly by state. The top 3 highest paying states for Customer Services Representative roles are District of Columbia $41,384, California $41,227, Massachusetts $40,678. These tech hubs typically pay 10-15% above the national average.

How much do different types of Customer Services Representative roles make?

Salaries for Customer Services Representative level roles vary by specialization: Technical Customer Support Representative III: $56,447; Banking Services Customer Senior Representative: $55,200; Technical Customer Support Representative II: $49,659; Account Services Representative, Sr.: $49,042; Customer Retention Representative III: $48,419.

Customer Services Representative Salary in District of Columbia

How much does a Customer Services Representative make in District of Columbia?

As of January 01, 2026, the average salary for a Customer Services Representative in District of Columbia is $41,384 per year, which breaks down to an hourly rate of $20.

However, a Customer Services Representative's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $48,162
Majority Range (25th-75th percentile): $37,842 to $44,932
Entry-Level (10th percentile): $34,617

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Customer Services Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$44,932	$3,744	$864	$22
Average	$41,384	$3,449	$796	$20
25th Percentile	$37,842	$3,154	$728	$18

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Key Factors That Influence Customer Services Representative Salaries

A Customer Services Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Services Representative Salaries?

Experience is a primary driver of a Customer Services Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $40,854
Early Career (1-2 years): $41,123
Mid-Level (2-4 years): $41,749
Senior-Level (5-8 years): $42,167
Expert (over 8 years): $42,271

Levels	Salary
Entry Level Customer Services Representative	$40,854
Intermediate Level Customer Services Representative	$41,123
Senior Level Customer Services Representative	$41,749
Specialist Level Customer Services Representative	$42,167
Expert Level Customer Services Representative	$42,271

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What Am I Worth?

How Do Customer Services Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Services Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $41,384.
California: $41,227.
Massachusetts: $40,678.

District of Columbia $41,384 California $41,227 Massachusetts $40,678 Washington $40,528 New Jersey $40,513 Alaska $40,461 Connecticut $39,945 New York $39,736

Hawaii $39,067 Rhode Island $38,753 Maryland $38,540 Minnesota $38,248 Colorado $38,136 Illinois $38,099 Oregon $37,957 Delaware $37,852

New Hampshire $37,786 Virginia $37,639 Pennsylvania $37,209 Nevada $36,992 North Dakota $36,921 Michigan $36,809 Wisconsin $36,768 Vermont $36,686

Texas $36,458 Maine $36,443 Arizona $36,421 Ohio $36,394 Georgia $36,051 Indiana $35,879 Wyoming $35,845 Utah $35,793

Iowa $35,770 Kansas $35,591 Louisiana $35,538 North Carolina $35,520 Missouri $35,512 Florida $35,366 Montana $35,288 Nebraska $35,213

Kentucky $35,172 South Carolina $35,023 Tennessee $34,929 Idaho $34,892 New Mexico $34,619 Oklahoma $34,559 Alabama $34,339 South Dakota $33,969

Arkansas $33,767 West Virginia $33,658 Mississippi $33,333

Top Paying Cities for Customer Services Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Parcel Return Service: $41,384
Washington: $41,384
Naval Anacost Annex: $41,384

Parcel Return Service, DC $41,384 Washington, DC $41,384 Naval Anacost Annex, DC $41,384 Washington Navy Yard, DC $41,384

Customer Services Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Services Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

$37,842

Average $41,384/year

$44,932

$3,154

Average $3,449/month

$3,744

$728

Average $796/week

$864

$18

Average $20/hour

$22

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$44,932	$3,744	$864	$22
Average	$41,384	$3,449	$796	$20
25th Percentile	$37,842	$3,154	$728	$18

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