Branch Customer Service Representative Salary in the United States

How much does a Branch Customer Service Representative make in the United States?

As of July 01, 2026, the average salary for a Branch Customer Service Representative in the United States is $53,923 per year, which breaks down to an hourly rate of $26.

However, a Branch Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $59,849
  • Majority Range (25th-75th percentile): $48,707 to $57,025
  • Entry-Level (10th percentile): $43,957
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI-Powered HR
AI-Powered Talent
Salary Salary + Bonus Benefits
Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $48,707 10% $43,957 90% $59,849 75% $57,025 $53,923 50%(Median) Didn’t find job title? Click

Branch Customer Service Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $57,025 $4,752 $1,097 $27
Average $53,923 $4,494 $1,037 $26
25th Percentile $48,707 $4,059 $937 $23
Check out Branch Customer Service Representative Job Openings in the United States
CUSTOMER SERVICE REPRESENTATIVE

quantum-health - Dublin, OH

CASHIER CUSTOMER SERVICE REPRESENTATIVE

True North - Wilmington, OH

Alterations Customer Service Representative

David's Bridal - Miamisburg, OH

Cashier Customer Service Representative

True North - Lewis Center, OH

Search More Branch Customer Service Representative Jobs in the United States
Choose Similar Job
Choose Category
Cost of Living
Average Salary for United States
See it in Action

Key Factors That Influence Branch Customer Service Representative Salaries

A Branch Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Branch Customer Service Representative Salaries?

Experience is a primary driver of a Branch Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $49,092
  • Early Career (1-2 years): $54,286
  • Mid-Level (2-4 years): $61,171
  • Senior-Level (5-8 years): $79,900
  • Expert (over 8 years): $92,892
Levels Salary
Branch Se... Level Branch Customer Service Representative$49,092
Branch Cu... Level Branch Customer Service Representative$54,286
Branch Se... Level Branch Customer Service Representative$61,171
Branch Se... Level Branch Customer Service Representative$79,900
Regional ... Level Branch Customer Service Representative$92,892
$49,092 0 yr
$54,286 < 2 yrs
$61,171 2-4 yrs
$79,900 5-8 yrs
$92,892 > 8 yrs
View as Table
View as Graph

What Am I Worth?

How Do Branch Customer Service Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Branch Customer Service Representatives. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $59,704.
  • California: $59,477.
  • Massachusetts: $58,685.

Top Paying Cities for Branch Customer Service Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $68,013
  • San Francisco: $67,269
  • Oakland: $65,851

What Skills Can Increase a Branch Customer Service Representative's Salary?

Demanded Skills for the Role:

  • Products and Services (Mentioned in 9.94% Job Postings): Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  • Diversity and Inclusion (Mentioned in 6.68% Job Postings): Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.
  • Customer Interaction (Mentioned in 1.01% Job Postings): Fostering relationships and positive communication with customers to identify their demands to gain a competitive market advantage.
See More Skills
Skills Demand Percentage
Products and Services 9.94%
Diversity and Inclusion 6.68%
Customer Interaction 1.01%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Branch Customer Service Representative's salary.
  • Continuous Learning: Can increase your salary by up to 38%.
  • Innovation: Can increase your salary by up to 37%.
  • Teamwork: Can increase your salary by up to 27%.
Skill Salary Salary % Increase
Continuous Learning
 $74,414
38%
Innovation
 $73,875
37%
Teamwork
 $68,483
27%
Tech Savvy
 $63,629
18%
Written Communication
 $62,551
16%
Oral Communication
 $59,855
11%
Get Latest Data

How Education impacts a Branch Customer Service Representative's Salary?

Your level of education can impact your salary potential. While many Branch Customer Service Representatives enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Branch Customer Service Representative with a No Diploma is between $50,536 and $53,974).

Branch Customer Service Representative Salaries by Degree Level

Typical Education for Branch Customer Service Representative
Degree Level % of user with this level of education
No Diploma 25.0%
High School 25.0%
Associates 25.0%
Bachelors 50.0%
Masters 25.0%
Doctorate 0.0%
view as graph

Branch Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Branch Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on July 01, 2026
$48,707
Average $53,923/year
$57,025
$4,059
Average $4,494/month
$4,752
$937
Average $1,037/week
$1,097
$23
Average $26/hour
$27
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $57,025 $4,752 $1,097 $27
Average $53,923 $4,494 $1,037 $26
25th Percentile $48,707 $4,059 $937 $23

Salaries of jobs related to Branch Customer Service Representative

Salary Trends for Branch Customer Service Representative

Salaries for a Branch Customer Service Representative can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $46,218 in 2023 to around $45,924 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Branch Customer Service Representative salary trends, .

Average Annual Salary of Branch Customer Service Representative Over Time

2022
$???
2023
$46,218
2024
$46,351
2025
$45,924
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $46,218
2024 $46,351
2025 $45,924
2026
View More
2027
View More

Most common benefits for Branch Customer Service Representative

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.

Compensation Planning

Common company salaries for Branch Customer Service Representative

Here are companies hiring for Branch Customer Service Representative and their salaries, click below for more details.

Find Your Next Branch Customer Service Representative Job

Ready to take the next step in your career? Browse thousands of current Branch Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.

United States
For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst