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Related Job Titles to Call Center Analyst

Call Center Workforce Analyst
$52,071
Altoona, PA
Per Year
Call Center Reporting Analyst
$58,650
Altoona, PA
Per Year
Call Center Agent Quality Monitoring Analyst
$47,000
Altoona, PA
Per Year
Call Center Traffic and Scheduling Analyst III
$69,100
Altoona, PA
Per Year

Similar Job Salaries to Call Center Analyst by Company

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Company average base salary in (usd) range
U.S. Department of the Treasury
Call Center Analyst
$65,807/yr
$58,570
$73,044
RANGE: $58,570 - $73,044
PNC
Operations Analyst Sr. - Employee Benefits Distribution (Call Center)
$71,707/yr
$61,958
$81,457
RANGE: $61,958 - $81,457
$72,354/yr
$59,767
$84,942
RANGE: $59,767 - $84,942
HRE Group
Call Center Representative
$48,905/yr
$41,884
$55,926
RANGE: $41,884 - $55,926
Dynata
Call Center Agent - Pennsylvania
$47,916/yr
$40,997
$54,835
RANGE: $40,997 - $54,835
Mid Penn Bancorp Inc.
Call Center Representative - PA
$40,822/yr
$35,613
$46,031
RANGE: $35,613 - $46,031
Insight Global
Call Center Representative
$48,951/yr
$41,923
$55,979
RANGE: $41,923 - $55,979
$48,951/yr
$41,923
$55,979
RANGE: $41,923 - $55,979
Integrated Resources INC
Pharmacy Call Center Tech
$110,613/yr
$96,753
$124,474
RANGE: $96,753 - $124,474
vTech Solution
Pharmacy Call Center Tech
$110,613/yr
$96,753
$124,474
RANGE: $96,753 - $124,474

Open Call Center Analyst Jobs in Altoona, PA

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What Does a Call Center Analyst Do?

Organizations must be able to accurately and expediently measure and report on call center performance.
Updated December 14, 2021
Scheduling employees to maximize work/life balance and prioritize feedback and support in the call center can.
Updated December 22, 2021
Team leaders help call center agents deescalate conversations, solve issues or answer questions from customers or the agents.
Updated December 22, 2021
In particular, the latest development in call center technologies includes the speech analysis software, a program that can detect minute changes in a speaker’s voice, thus adding a human element to your IVR or IVM system.
Updated December 22, 2021
Call centers can benefit any industry that interacts with customers over the phone. Examples include the following:.
Updated December 20, 2021

Frequently Asked Questions About a Call Center Analyst Salaries

What is the average of a Call Center Analyst in Altoona, PA?

The Call Center Analyst salary range is from $36,271 to $45,935, and the average Call Center Analyst salary is $40,807/year in Altoona, PA. The Call Center Analyst's salary will change in different locations.

Which location pays the highest Call Center Analyst salary in the United States?

The Call Center Analyst salary in San Jose, CA is $55,727 which is the highest in the US.

What kinds of reasons will influence the Call Center Analyst's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Analyst.

What is the growth rate of the Call Center Analyst's salary?

If you are thinking of becoming a Call Center Analyst or planning the next step in your career, find the detailed salary report of a Call Center Analyst.