How Much Does a Call Center Specialist Make?

Updated April 24, 2024

Individually reported data submitted by users of our website

Low Confidence
$40,337/yr
Average Base Pay
Low $35,264
Average $40,337
High $46,272
The average salary for Call Center Specialist is $40,337 per year in the United States.

Related Job Titles to Call Center Specialist

Admissions Specialist-Call Center
$81,537
US
Per Year
Call Center Agent
$41,171
US
Per Year
Call Center Manager
$98,832
US
Per Year
Call Center Supervisor
$66,222
US
Per Year

Similar Job Salaries to Call Center Specialist by Company

FIND A SPECIFIC EMPLOYER
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Company average base salary in (usd) range
Pathfinder Services
Call Center Specialist
$33,748/yr
$30,421
$37,075
RANGE: $30,421 - $37,075
Heath Service Organization
Sales and Call Center Specialist
$88,836/yr
$72,055
$105,616
RANGE: $72,055 - $105,616
Caliber Home Solutions
Call Center Specialist
$39,104/yr
$33,560
$44,649
RANGE: $33,560 - $44,649
Jan Dils, Attorneys at Law
Call Center Specialist
$40,733/yr
$34,852
$46,614
RANGE: $34,852 - $46,614
Mindlance
call center nurse specialist
$99,302/yr
$83,250
$115,355
RANGE: $83,250 - $115,355
State of Kansas
Administrative Specialist- Call Center
$47,880/yr
$41,088
$54,672
RANGE: $41,088 - $54,672
South Central Bank Of KY
Call Center Specialist
$40,146/yr
$35,008
$45,283
RANGE: $35,008 - $45,283
BJC
HR Call Center Specialist
$70,594/yr
$61,755
$79,433
RANGE: $61,755 - $79,433
Security Force, Inc.
Call Center Specialist
$44,924/yr
$37,821
$52,027
RANGE: $37,821 - $52,027
DataEdge Consulting, Inc.
Call Center/Payroll Specialist
$49,722/yr
$43,623
$55,820
RANGE: $43,623 - $55,820

What Does a Call Center Specialist Do?

Being an effective quality analyst for call centers is crucial because the reputation of the business process outsourcing (.
Updated December 22, 2021
Routing conditions can include any day of week, time of day, Brand Specialist availability, type of call and service needed.
Updated December 20, 2021
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Updated December 20, 2021
Brand Specialists are required to put themselves back into available states promptly after completing after-call work.
Updated December 19, 2021
A time in which a Brand Specialist performs tasks other than taking calls, such as sending emails or preparing paperwork.
Updated December 18, 2021

Frequently Asked Questions About a Call Center Specialist Salaries

What is the average of a Call Center Specialist in the United States?

The Call Center Specialist salary range is from $35,264 to $46,272, and the average Call Center Specialist salary is $40,337/year in the United States. The Call Center Specialist's salary will change in different locations.

Which location pays the highest Call Center Specialist salary in the United States?

The Call Center Specialist salary in San Jose, CA is $50,623 which is the highest in the US.

What kinds of reasons will influence the Call Center Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Specialist.

What is the growth rate of the Call Center Specialist's salary?

If you are thinking of becoming a Call Center Specialist or planning the next step in your career, find the detailed salary report of a Call Center Specialist.

Recent Salary Report

Below are the most recent Call Center Specialist salary reports. Employer name has been removed to protect anonymity.

$20 Hourly
A Call Center Specialist in Hutchinson, KS reported making $20 per hour
Hutchinson, KS
7,6 - 15,000 employees
Part-Time
Company - Public
$32,445 Yearly
A Call Center Specialist in Potomac, MD reported making $32,445 per year
Potomac, MD
6 - 1,000 employees
Full-Time
Company - Private
$24 Hourly
A Call Center Specialist in Union City, NJ reported making $24 per hour
Union City, NJ
3,000 - 7,6 employees
Part-Time
Company - Public
$35,757 Yearly
A Call Center Specialist in Waco, TX reported making $35,757 per year
Waco, TX
100 - 200 employees
Full-Time
Company - Private
$2,674 Monthly
A Call Center Specialist in Austin, TX reported making $2,674 per month
Austin, TX
1,000 - 3,000 employees
Full-Time
Company - Public
$47,138 Yearly
A Call Center Specialist in Brooklyn, NY reported making $47,138 per year
Brooklyn, NY
200 - 6 employees
Full-Time
Company - Private