Ecommerce Customer Service Salaries in the United States
How Much Does an Ecommerce Customer Service Make?
Updated January 01, 2025
As of January 01, 2025,
the average annual pay of Ecommerce Customer Service in the United States is $45,190.
While Salary.com is seeing that Ecommerce Customer Service salary in the US can go up to $56,038
or down to $35,596, but most earn between $40,168 and $50,868.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Ecommerce Customer Service
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Similar Job Salaries to Ecommerce Customer Service by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Voluspa
Ecommerce Customer Service Specialist
|
$94,702/yr
|
RANGE: $81,148 - $108,256
|
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Boyne Resorts
Ecommerce Customer Service Agent
|
$49,307/yr
|
RANGE: $43,413 - $55,201
|
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Oldcastle APG
eCommerce Customer Service Representative - Atlanta, GA
|
$60,505/yr
|
RANGE: $49,963 - $71,048
|
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CRH
eCommerce Customer Service Representative - Atlanta, GA
|
$60,505/yr
|
RANGE: $49,963 - $71,048
|
|
Bernina of America, LLC
Customer Relations Specialist - Ecommerce
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$51,300/yr
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RANGE: $44,240 - $58,360
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GOODWILL OF THE SAN FRANCISCO BAY
Customer Support Ecommerce Specialist
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$73,351/yr
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RANGE: $63,123 - $83,580
|
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Solve IMG
Customer Solutions Specialist (EDI; eCommerce)
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$46,194/yr
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RANGE: $40,638 - $51,750
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Loews Hotels, LLC
Assistant Manager, eCommerce Product and Customer Experience
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$163,518/yr
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RANGE: $138,078 - $188,958
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Idaho Youth Ranch Volunteers
NEW Court Ordered Community Service/Public Service - eCommerce Book Boxer
|
$46,602/yr
|
RANGE: $39,434 - $53,769
|
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honeywell2-pilot
Lead Customer Experience (CX) & Technical Operations Program Specialist - eCommerce
|
$128,157/yr
|
RANGE: $112,086 - $144,229
|
What Does an Ecommerce Customer Service Do?
Leverage modern customer service technology for eCommerce to enable your agents to personalize every interaction.
Updated December 22, 2021
Whenever you expand your eCommerce customer support team, you’ll want to make sure every member is properly trained on the best practices for responding to and handling customer requests.
Updated December 21, 2021
Having a process in place to track performance will serve as a foundation for making future decisions, which is the first step toward successful customer service.
Updated December 21, 2021
Whether you have built your ecommerce customer service team, or not, you’ll want to ensure you have these best practices in place.
Updated December 20, 2021
However, this also means that eCommerce companies need to have a more responsive online support and service center to meet high.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About an Ecommerce Customer Service Salaries
What is the average of an Ecommerce Customer Service in the United States?
The Ecommerce Customer Service salary range is from $40,168 to $50,868, and the average Ecommerce Customer Service salary is $45,190/year in the United States.
The Ecommerce Customer Service's salary will change in different locations.
Which location pays the highest Ecommerce Customer Service salary in the United States?
The Ecommerce Customer Service salary in San Jose, CA is $56,714
which is the highest in the US.
What kinds of reasons will influence the Ecommerce Customer Service's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Ecommerce Customer Service.
What is the growth rate of the Ecommerce Customer Service's salary?
If you are thinking of becoming an Ecommerce Customer Service or planning the next step in your career, find the detailed salary report of an Ecommerce Customer Service.
Recent Salary Report
Below are the most recent Ecommerce Customer Service salary reports. Employer name has been removed to protect anonymity.
$42,470
Yearly
An Ecommerce Customer Service in Olympia, WA reported making $42,470 per year
Olympia, WA
6 - 1,000 employees
Full-Time
Company - Private
$48,020
Yearly
An Ecommerce Customer Service in Racine, WI reported making $48,020 per year
Racine, WI
100 - 200 employees
Full-Time
Company - Private
$3,330
Monthly
An Ecommerce Customer Service in Saint Louis, MO reported making $3,330 per month
Saint Louis, MO
1,000 - 3,000 employees
Full-Time
Company - Public
$23
Hourly
An Ecommerce Customer Service in Utica, NY reported making $23 per hour
Utica, NY
7,6 - 15,000 employees
Part-Time
Company - Public
$50,041
Yearly
An Ecommerce Customer Service in Bismarck, ND reported making $50,041 per year
Bismarck, ND
200 - 6 employees
Full-Time
Company - Private
$19
Hourly
An Ecommerce Customer Service in Beaverton, OR reported making $19 per hour
Beaverton, OR
3,000 - 7,6 employees
Part-Time
Company - Public
