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As of August 01, 2026, the average salary for an Ecommerce Customer Service in Illinois is $43,087 per year, which breaks down to an hourly rate of $21.
However, an Ecommerce Customer Service's salary can vary significantly. Here’s a look at the typical salary range:
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Ecommerce Customer Service Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $47,508 | $3,959 | $914 | $23 |
| Average | $43,087 | $3,591 | $829 | $21 |
| 25th Percentile | $38,950 | $3,246 | $749 | $19 |
LHH Talent - Des Plaines, IL
Rowell Chemical Corp - Willow Springs, IL
RENSA FILTRATION INC - Elk Grove Village, IL
Fast Lane Laundry - Saint Charles, IL
An Ecommerce Customer Service's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an Ecommerce Customer Service's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Ecommerce Customer Service | $38,450 |
| Ecommerce... Level Ecommerce Customer Service | $43,374 |
| Customer ... Level Ecommerce Customer Service | $50,787 |
| Customer ... Level Ecommerce Customer Service | $56,752 |
| Customer ... Level Ecommerce Customer Service | $63,644 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Ecommerce Customer Services. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Ecommerce Customer Service roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Ecommerce Customer Service positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Ecommerce Customer Service as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $49,550 | $24.0 | 15% |
| Biotechnology | $47,396 | $23.0 | 10% |
| Energy & Utilities | $47,396 | $23.0 | 10% |
| Healthcare | $46,534 | $22.0 | 8% |
| Pharmaceuticals | $46,534 | $22.0 | 8% |
Understanding how an Ecommerce Customer Service's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $47,508 | $3,959 | $914 | $23 |
| Average | $43,087 | $3,591 | $829 | $21 |
| 25th Percentile | $38,950 | $3,246 | $749 | $19 |
Ready to take the next step in your career? Browse thousands of current Ecommerce Customer Service job openings on our job board. Use the search bar below to find your perfect match.
Hy-Vee
Springfield, IL
Hy-Vee | Springfield, IL
Customer Service. At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a wi... more
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Hy-Vee Supermarket
Peoria, IL
Hy-Vee Supermarket | Peoria, IL
Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. A... more
7 Days Ago
ProKatchers
North Chicago, IL
ProKatchers | North Chicago, IL
Job Title :Customer Service (Spanish OR French) Location :North Chicago, IL Duration :06 Months Job Description :Solve customer inquiries with timely, accu... more
7 Days Ago
Hy-Vee
Silvis, IL
Hy-Vee | Silvis, IL
Hy-Vee - 5th 5th Street - Responsibilities: Provide prompt, efficient and friendly customer service by exhibiting caring, concern, and patience. Escort cus... more
7 Days Ago
Sub Source
Rockford, IL
Sub Source | Rockford, IL
Job Description. Job Description. Description. About Sub Source. Sub Source is a trusted job shop specializing in full-service metal finishing, coating, an... more
3 Days Ago
Phenom People
Lake In The Hills, IL
Phenom People | Lake In The Hills, IL
Retail Sales Associate Opportunity. We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's. Do a... more
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