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As of August 01, 2026, the average salary for an Ecommerce Customer Service in North Carolina is $40,170 per year, which breaks down to an hourly rate of $19.
However, an Ecommerce Customer Service's salary can vary significantly. Here’s a look at the typical salary range:
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Ecommerce Customer Service Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $44,292 | $3,691 | $852 | $21 |
| Average | $40,170 | $3,348 | $773 | $19 |
| 25th Percentile | $36,314 | $3,026 | $698 | $17 |
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An Ecommerce Customer Service's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an Ecommerce Customer Service's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Ecommerce Customer Service | $35,847 |
| Ecommerce... Level Ecommerce Customer Service | $40,438 |
| Customer ... Level Ecommerce Customer Service | $47,349 |
| Customer ... Level Ecommerce Customer Service | $52,910 |
| Customer ... Level Ecommerce Customer Service | $59,335 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Ecommerce Customer Services. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Ecommerce Customer Service roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Ecommerce Customer Service positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Ecommerce Customer Service as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $46,196 | $22.0 | 15% |
| Biotechnology | $44,187 | $21.0 | 10% |
| Energy & Utilities | $44,187 | $21.0 | 10% |
| Healthcare | $43,384 | $21.0 | 8% |
| Pharmaceuticals | $43,384 | $21.0 | 8% |
Understanding how an Ecommerce Customer Service's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $44,292 | $3,691 | $852 | $21 |
| Average | $40,170 | $3,348 | $773 | $19 |
| 25th Percentile | $36,314 | $3,026 | $698 | $17 |
Ready to take the next step in your career? Browse thousands of current Ecommerce Customer Service job openings on our job board. Use the search bar below to find your perfect match.
Taco Bell
Clemmons, NC
Taco Bell | Clemmons, NC
Taco Bell - 2437 Lewisville Clemmons Road - Responsibilities: Greet and positively engage guests in the restaurant. Accurately accept guests' orders and pr... more
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Taco Bell
Whitsett, NC
Taco Bell | Whitsett, NC
Taco Bell - 6405 W Interstate Ct - Responsibilities: Greet and positively engage guests in the restaurant. Accurately accept the guests' orders and process... more
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Ogburnstation Meat Market
Winston-Salem, NC
Ogburnstation Meat Market | Winston-Salem, NC
Job Description. Job Description. Benefits. 401(k). Employee discounts. About the Role. Ogburnstation Meat Market in Winston Salem, NC is looking for a fri... more
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Lukjan Metal Products, LLC
Kings Mountain, NC
Lukjan Metal Products, LLC | Kings Mountain, NC
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North America Cabinetry Group, Inc.
Greensboro, NC
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