Ecommerce Customer Service Salaries in North Carolina
How Much Does an Ecommerce Customer Service Make in North Carolina?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Ecommerce Customer Service in North Carolina is $43,231.
While Salary.com is seeing that Ecommerce Customer Service salary in NC can go up to $53,721
or down to $34,144, but most earn between $38,475 and $48,722.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Ecommerce Customer Service
Ecommerce Customer Service Representative
$43,231
North Carolina
Per Year
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Similar Job Salaries to Ecommerce Customer Service by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Savencia Cheese USA Career Center
Ecommerce Customer Service
|
$82,413/yr
|
RANGE: $73,522 - $91,305
|
|
Imperial Headwear
Customer Service Representative - eCommerce
|
$50,942/yr
|
RANGE: $45,828 - $56,056
|
|
Pixio USA Inc
Ecommerce Customer Service Lead
|
$66,120/yr
|
RANGE: $58,133 - $74,108
|
|
CS Recruiting
Director of Customer Service – Ecommerce
|
$157,414/yr
|
RANGE: $140,772 - $174,056
|
|
Blackbird Recruiting
eCommerce Customer Service Manager
|
$77,502/yr
|
RANGE: $68,375 - $86,629
|
|
HOBO
Customer Service Manager, Ecommerce
|
$97,485/yr
|
RANGE: $85,844 - $109,126
|
|
Russo Hardware Inc
Ecommerce Customer Service Associate
|
$43,044/yr
|
RANGE: $39,085 - $47,003
|
|
Imperial
Customer Service Representative - eCommerce
|
$50,942/yr
|
RANGE: $45,828 - $56,056
|
|
Rochester Electronics L
Customer Service Representative - Ecommerce
|
$59,993/yr
|
RANGE: $53,869 - $66,117
|
|
Rochester Electronics
Customer Service Representative - Ecommerce
|
$59,993/yr
|
RANGE: $53,869 - $66,117
|
Top 10 Highest Paying Cities For Ecommerce Customer Service Jobs in North Carolina
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an Ecommerce Customer Service can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Ecommerce Customer Service job salaries in North Carolina.
Some cities can pay higher salaries for Ecommerce Customer Service jobs, which can indicate that there is a large demand for Ecommerce Customer Service positions in this city.
The following table shows top 10 cities where the Ecommerce Customer Service salary is higher than other cities in North Carolina.
Raleigh takes first place in this list, followed by Cary, Durham.
The Ecommerce Customer Service salary is $44,660 in Raleigh,
which is lower than the national average. There is 0 city's Ecommerce Customer Service salary higher than national average in North Carolina.
The average salary for an Ecommerce Customer Service in North Carolina is $43,231,
but we found that the city with the highest salary for Ecommerce Customer Service jobs is Raleigh, NC, and it is higher than Cary.
Ecommerce Customer Service jobs in Raleigh can have the opportunity to earn higher salaries than in other cities in North Carolina.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Raleigh | $44,660 | $3,722 | $859 | $21 |
| Cary | $44,660 | $3,722 | $859 | $21 |
| Durham | $44,346 | $3,695 | $853 | $21 |
| Greenville | $44,341 | $3,695 | $853 | $21 |
| Rocky Mount | $44,341 | $3,695 | $853 | $21 |
| Wilson | $44,341 | $3,695 | $853 | $21 |
| Charlotte | $43,968 | $3,664 | $846 | $21 |
| Gastonia | $43,923 | $3,660 | $845 | $21 |
| Chapel Hill | $43,782 | $3,648 | $842 | $21 |
| Hickory | $43,509 | $3,626 | $837 | $21 |
What Does an Ecommerce Customer Service Do?
Prefer automated self-service, such as through a website or mobile app, for simple customer service tasks.
Updated December 14, 2021
This means that your customer service platform must have a truly seamless experience where consumers can chat with you on the phone, take the conversation to email, and resolve it via SMS without being routed to different agent’s or having your agent’s miss a beat.
Updated December 02, 2021
Leverage modern customer service technology for eCommerce to enable your agents to personalize every interaction.
Updated December 22, 2021
Whenever you expand your eCommerce customer support team, you’ll want to make sure every member is properly trained on the best practices for responding to and handling customer requests.
Updated December 21, 2021
Having a process in place to track performance will serve as a foundation for making future decisions, which is the first step toward successful customer service.
Updated December 21, 2021
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Explore JobArchitectFrequently Asked Questions About an Ecommerce Customer Service Salaries
What is the average of an Ecommerce Customer Service in North Carolina?
The Ecommerce Customer Service salary range is from $38,475 to $48,722, and the average Ecommerce Customer Service salary is $43,231/year in North Carolina.
The Ecommerce Customer Service's salary will change in different locations.
Which location pays the highest Ecommerce Customer Service salary in the United States?
The Ecommerce Customer Service salary in San Jose, CA is $57,379
which is the highest in the US.
What kinds of reasons will influence the Ecommerce Customer Service's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Ecommerce Customer Service.
What is the growth rate of the Ecommerce Customer Service's salary?
If you are thinking of becoming an Ecommerce Customer Service or planning the next step in your career, find the detailed salary report of an Ecommerce Customer Service.
