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As of August 01, 2026, the average salary for an Ecommerce Customer Service in New York is $44,939 per year, which breaks down to an hourly rate of $22.
However, an Ecommerce Customer Service's salary can vary significantly. Here’s a look at the typical salary range:
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Ecommerce Customer Service Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $49,549 | $4,129 | $953 | $24 |
| Average | $44,939 | $3,745 | $864 | $22 |
| 25th Percentile | $40,624 | $3,385 | $781 | $20 |
Futonland - Brooklyn, NY
Watson's Candies Inc. - Tonawanda, NY
Overnight Customer Service Representative - New York City, NY
TH BUSINESS NYC CORP - Bronx, NY
An Ecommerce Customer Service's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an Ecommerce Customer Service's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Ecommerce Customer Service | $40,102 |
| Ecommerce... Level Ecommerce Customer Service | $45,238 |
| Customer ... Level Ecommerce Customer Service | $52,969 |
| Customer ... Level Ecommerce Customer Service | $59,190 |
| Customer ... Level Ecommerce Customer Service | $66,378 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Ecommerce Customer Services. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Ecommerce Customer Service roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Ecommerce Customer Service positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Ecommerce Customer Service as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $51,679 | $25.0 | 15% |
| Biotechnology | $49,432 | $24.0 | 10% |
| Energy & Utilities | $49,432 | $24.0 | 10% |
| Healthcare | $48,534 | $23.0 | 8% |
| Pharmaceuticals | $48,534 | $23.0 | 8% |
Understanding how an Ecommerce Customer Service's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $49,549 | $4,129 | $953 | $24 |
| Average | $44,939 | $3,745 | $864 | $22 |
| 25th Percentile | $40,624 | $3,385 | $781 | $20 |
Ready to take the next step in your career? Browse thousands of current Ecommerce Customer Service job openings on our job board. Use the search bar below to find your perfect match.
KFC- Kedis
Huntington Station, NY
KFC- Kedis | Huntington Station, NY
Job Description. Job Description. Team members make the biggest impact on our guest experience and bring our restaurants to life. As part of our KFC Family... more
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KFC- Kedis
New York, NY
KFC- Kedis | New York, NY
Job Description. Job Description. Team members make the biggest impact on our guest experience and bring our restaurants to life. As part of our KFC Family... more
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KFC- Kedis
Lynbrook, NY
KFC- Kedis | Lynbrook, NY
Job Description. Job Description. Team members make the biggest impact on our guest experience and bring our restaurants to life. As part of our KFC Family... more
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Priscos Video TV And Appliances Inc
White Plains, NY
Priscos Video TV And Appliances Inc | White Plains, NY
Job Description. Job Description. CUSTOMER SERVICE IN A BUSY APPLIANCE STORE more
3 Days Ago
Abacus Group
New York, NY
Abacus Group | New York, NY
Job Description. Job Description. Our client is a. staffing/recruiting. firm. They seek a Customer Service Representative to join their Manhattan, NY offic... more
3 Days Ago
VENT Fitness
Clifton Park, NY
VENT Fitness | Clifton Park, NY
Job Description. Job Description. Passion / Integrity / Professionalism / Customer ServiceAre you a People Person. Our customer service team is responsible... more
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