How Much Does a Help Desk Tech Make in Lowell, MA?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Help Desk Tech in Lowell, MA is $73,601. While Salary.com is seeing that Help Desk Tech salary in Lowell, MA can go up to $88,498 or down to $59,237, but most earn between $66,082 and $81,398. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Tech
Help Desk Technician
$53,706
Lowell, MA
Per Year
Help Desk Engineer
$121,233
Lowell, MA
Per Year
Help Desk Coordinator
$56,832
Lowell, MA
Per Year
Help Desk Analyst
$74,750
Lowell, MA
Per Year
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Similar Job Salaries to Help Desk Tech by Company

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Company average base salary in (usd) range
Kyyba
Help desk
$89,751/yr
$79,703
$99,798
RANGE: $79,703 - $99,798
MapleCraft Engineers
IT Help Desk Technician
$76,473/yr
$68,034
$84,912
RANGE: $68,034 - $84,912
Personnel Resources
Help Desk Specialist
$76,473/yr
$68,034
$84,912
RANGE: $68,034 - $84,912
Acara Solutions
Help Desk Technician
$76,473/yr
$68,034
$84,912
RANGE: $68,034 - $84,912
Resolve I.T.
Help Desk Technician
$76,288/yr
$67,869
$84,707
RANGE: $67,869 - $84,707
Software Galaxy Systems, LLC
Help Desk Specialist
$74,622/yr
$66,387
$82,857
RANGE: $66,387 - $82,857
Robert Half
Help Desk Analyst II
$76,473/yr
$68,034
$84,912
RANGE: $68,034 - $84,912
Robert Half
Help Desk Analyst I
$75,055/yr
$66,914
$83,197
RANGE: $66,914 - $83,197
$76,473/yr
$68,034
$84,912
RANGE: $68,034 - $84,912
Talent Groups
Help Desk Specialist
$76,473/yr
$68,034
$84,912
RANGE: $68,034 - $84,912

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What Does a Help Desk Tech Do?

A college degree is not typically required for entry-level help desk positions, but a degree in computer information science, or help desk administration can help get an interview or achieve a higher pay grade.
Updated November 21, 2021
Help desk support teams are patient task managers who know how to find or create solutions to unexpected problems.
Updated November 09, 2021
Since they work on a help desk, their ability to communicate and think analytically improves, as they also learn to adapt to ever-changing IT landscapes by researching how to resolve many different types of problems.
Updated December 19, 2021
While the nature of their role is more technically based, it is important for help desk support specialists to have a tolerant and patient disposition, with strong communication skills to put frustrated users at ease.
Updated December 18, 2021
Many teams work within a ticketing system, so that each member of the help desk team will have a variety of tickets to address and close out each day in addition to their maintenance tasks.
Updated December 17, 2021

Frequently Asked Questions About a Help Desk Tech Salaries

What is the average of a Help Desk Tech in Lowell, MA?

The Help Desk Tech salary range is from $66,082 to $81,398, and the average Help Desk Tech salary is $73,601/year in Lowell, MA. The Help Desk Tech's salary will change in different locations.

Which location pays the highest Help Desk Tech salary in the United States?

The Help Desk Tech salary in San Jose, CA is $86,260 which is the highest in the US.

What kinds of reasons will influence the Help Desk Tech's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Help Desk Tech.

What is the growth rate of the Help Desk Tech's salary?

If you are thinking of becoming a Help Desk Tech or planning the next step in your career, find the detailed salary report of a Help Desk Tech.