How Much Does a Retention Representative Make in New York?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Retention Representative in New York is $48,311. While Salary.com is seeing that Retention Representative salary in NY can go up to $58,282 or down to $38,335, but most earn between $43,089 and $53,530. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Retention Representative
Customer Retention Representative
$50,225
New York
Per Year
Customer Retention Representative I
$39,249
New York
Per Year
Customer Retention Representative III
$51,186
New York
Per Year
Customer Retention Representative II
$44,147
New York
Per Year
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Similar Job Salaries to Retention Representative by Company

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Company average base salary in (usd) range
Fidelis Care
Retention Field Representative (Cantonese, Mandarin)
$58,209/yr
$52,652
$63,766
RANGE: $52,652 - $63,766
Fidelis Care
Queens Retention Field Representative - Hindi, Punjabi, Urdu
$65,914/yr
$58,562
$73,265
RANGE: $58,562 - $73,265
Fidelis Care
Retention Field Representative (Hindi, Urdu, Punjabi)
$63,507/yr
$57,241
$69,772
RANGE: $57,241 - $69,772
Love Wellness
Director, Retention
$160,412/yr
$146,128
$174,695
RANGE: $146,128 - $174,695
Boll & Branch
Retention Associate
$102,941/yr
$94,152
$111,731
RANGE: $94,152 - $111,731
Lensa
Inbound Customer Retention Representative
$51,650/yr
$46,667
$56,632
RANGE: $46,667 - $56,632
TruGreen Limited Partnership
Inbound Customer Retention Representative
$51,909/yr
$46,902
$56,917
RANGE: $46,902 - $56,917
WASTE PRO
Retention Sales Representative
$62,241/yr
$55,167
$69,314
RANGE: $55,167 - $69,314
Choice Home Warranty
Retention / Sales Representative
$63,224/yr
$54,316
$72,132
RANGE: $54,316 - $72,132
American Residential Warranty
Customer Service Retention Representative
$42,468/yr
$38,401
$46,535
RANGE: $38,401 - $46,535

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Top 10 Highest Paying Cities For Retention Representative Jobs in New York

It is important to understand how location impacts your career prospects in the United States. There are some cities where a Retention Representative can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for Retention Representative job salaries in New York. Some cities can pay higher salaries for Retention Representative jobs, which can indicate that there is a large demand for Retention Representative positions in this city.
The following table shows top 10 cities where the Retention Representative salary is higher than other cities in New York. New York takes first place in this list, followed by Bronx, Brooklyn. The Retention Representative salary is $52,664 in New York, which is higher than the national average. There are 17 cities' Retention Representative salary higher than national average in New York.
The average salary for a Retention Representative in New York is $48,311, but we found that the city with the highest salary for Retention Representative jobs is New York, NY, and it is higher than Bronx. Retention Representative jobs in New York can have the opportunity to earn higher salaries than in other cities in New York.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
New York $52,664 $4,389 $1,013 $25
Bronx $52,664 $4,389 $1,013 $25
Brooklyn $52,664 $4,389 $1,013 $25
Queens Village $52,324 $4,360 $1,006 $25
Yonkers $51,901 $4,325 $998 $25
Mount Vernon $51,878 $4,323 $998 $25
Huntington $51,756 $4,313 $995 $25
New Rochelle $51,360 $4,280 $988 $25
Staten Island $51,097 $4,258 $983 $25
Levittown $49,733 $4,144 $956 $24

What Does a Retention Representative Do?

As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand.
Updated December 15, 2021
If you are thinking of becoming a Customer Retention Representative or planning the next step in your career, find details about.
Updated November 24, 2021
Unleash your potential with Cox Communications as a Customer Retention Representative, where you’ll be enhancing the lives of our customers and your career.
Updated November 17, 2021
Leadership offers growth opportunities through recruitment, development and retention of fellow representatives, and growing network offices.
Updated October 23, 2021

Frequently Asked Questions About a Retention Representative Salaries

What is the average of a Retention Representative in New York?

The Retention Representative salary range is from $43,089 to $53,530, and the average Retention Representative salary is $48,311/year in New York. The Retention Representative's salary will change in different locations.

Which location pays the highest Retention Representative salary in the United States?

The Retention Representative salary in San Jose, CA is $57,318 which is the highest in the US.

What kinds of reasons will influence the Retention Representative's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Retention Representative.

What is the growth rate of the Retention Representative's salary?

If you are thinking of becoming a Retention Representative or planning the next step in your career, find the detailed salary report of a Retention Representative.