As of January 01, 2026, the average hourly pay of IT Customer Support in the United States is $35. While Salary.com is seeing that IT Customer Support salary in the US can go up to $46 or down to $30, but most earn between $32 and $41. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of IT Customer Support in the United States.
| Percentile | Hourly Pay Rate | Location | Last Updated |
| 10th Percentile IT Customer Support Salary | $30 | US | January 01, 2026 |
| 25th Percentile IT Customer Support Salary | $32 | US | January 01, 2026 |
| 50th Percentile IT Customer Support Salary | $35 | US | January 01, 2026 |
| 75th Percentile IT Customer Support Salary | $41 | US | January 01, 2026 |
| 90th Percentile IT Customer Support Salary | $46 | US | January 01, 2026 |
IT Customer Support professionals are responsible for assisting users with technical issues related to hardware, software, and network systems. They provide troubleshooting assistance, resolve inquiries, and ensure customer satisfaction through effective communication and problem-solving skills. The salary for IT Customer Support roles varies based on experience, location, and the complexity of the support provided. Entry-level positions typically start at a lower range, while experienced professionals or those in specialized roles can command higher salaries. Additional factors influencing sa...
See user submitted job responsibilities for IT Customer Support.
1 - 3 years experience
Associate's Degree
3 - 5 years experience
Associate's Degree
5 - 7 years experience
Associate's Degree
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title EHR User Support Specialist | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
| Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
| Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
| Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Core compensation
Includes base and short-term incentives
Recently searched related titles: Desktop Support Consultant, Help Desk Team Leader, IT Desktop Support Analyst
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role
Jobs with a similar salary range to IT Customer Support : Senior Service Desk Analyst, Sr Specialist
