Technical Customer Support Specialist Salary in North Carolina

How much does a Technical Customer Support Specialist make in North Carolina?

As of August 01, 2026, the average salary for a Technical Customer Support Specialist in North Carolina is $70,179 per year, which breaks down to an hourly rate of $34.

However, a Technical Customer Support Specialist's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $89,916
  • Majority Range (25th-75th percentile): $62,618 to $80,510
  • Entry-Level (10th percentile): $55,733
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View as table View as graph 25% $62,618 10% $55,733 90% $89,916 75% $80,510 $70,179 50%(Median) Didn’t find job title? Click

Technical Customer Support Specialist Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $80,510 $6,709 $1,548 $39
Average $70,179 $5,848 $1,350 $34
25th Percentile $62,618 $5,218 $1,204 $30
Check out Technical Customer Support Specialist Job Openings in North Carolina
Technical Support Specialist

Booth & Associates LLC - Charlotte, NC

Bilingual Technical Support Specialist

Prometheus Group - Raleigh, NC

Technical Support Specialist

Steer - Charlotte, NC

Technical Support Specialist

Core Managed - Raleigh, NC

Search More Technical Customer Support Specialist Jobs in North Carolina

Key Factors That Influence Technical Customer Support Specialist Salaries

A Technical Customer Support Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Specialist Salaries?

Experience is a primary driver of a Technical Customer Support Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $60,241
  • Early Career (1-2 years): $69,420
  • Mid-Level (2-4 years): $81,502
  • Senior-Level (5-8 years): $102,951
  • Expert (over 8 years): $73,197
Levels Salary
Technical... Level Technical Customer Support Specialist$60,241
Technical... Level Technical Customer Support Specialist$69,420
Technical... Level Technical Customer Support Specialist$81,502
Technical... Level Technical Customer Support Specialist$102,951
Technical... Level Technical Customer Support Specialist$73,197
$60,241 0 yr
$69,420 < 2 yrs
$81,502 2-4 yrs
$102,951 5-8 yrs
$73,197 > 8 yrs
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What Am I Worth?

Top Paying Cities for Technical Customer Support Specialists

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Morven: $66,957
  • Mount Holly: $71,028
  • Mount Mourne: $70,021

Technical Customer Support Specialist Salary by Industry: Top Paying Sectors

For Technical Customer Support Specialist roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Aerospace & Defense sectors offer the strongest compensation, at 25% above the average. In contrast, Technical Customer Support Specialist positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Technical Customer Support Specialist as a support function rather than a direct revenue driver.

The top paying industries for a Technical Customer Support Specialist

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$87,724$42.025%
Aerospace & Defense$80,706$39.015%
Energy & Utilities$77,197$37.010%
Insurance$77,197$37.010%
Internet$77,197$37.010%

Technical Customer Support Specialist Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Find Your Next Technical Customer Support Specialist Job

Ready to take the next step in your career? Browse thousands of current Technical Customer Support Specialist job openings on our job board. Use the search bar below to find your perfect match.

United States
  • ProSidian Consulting

    Charlotte, NC

    ProSidian Consulting | Charlotte, NC

    Technical Instruction Support Specialist (Contingent). ProSidian is looking for "Great People Who Lead" at all levels in the organization. Are you a talent... more

    6 Days Ago

  • Elvanx Inc

    Fayetteville, NC

    Elvanx Inc | Fayetteville, NC

    Job Title. Customer Support Specialist. Location. Fayetteville, NC. Job Type. Full-Time. About the Role. We’re seeking a dynamic and customer-focused Custo... more

    6 Days Ago

  • Momentus Technologies International

    Charlotte, NC

    Momentus Technologies International | Charlotte, NC

    Job Description. Job Description. Description. About us. Momentus provides industry-leading event and venue management software to customers in over 50 cou... more

    6 Days Ago

  • WB Cargo Service

    Charlotte, NC

    WB Cargo Service | Charlotte, NC

    WB Cargo Service is hiring a Customer Support Specialist (Remote) in Charlotte.This flexible part-time position is ideal for detail-oriented individuals wi... more

    7 Days Ago

  • Flowfox

    Charlotte, NC

    Flowfox | Charlotte, NC

    Job DescriptionJob DescriptionFlowfox is hiring a Remote Customer Support Specialist to support our distribution department in Charlotte.This role is avail... more

    7 Days Ago

  • Sir Speedy

    High Point, NC

    Sir Speedy | High Point, NC

    Customer Support SpecialistPosition Overview:If you are looking for an opportunity, we're looking for a Customer Service Representative that is seeking a c... more

    7 Days Ago

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