What is the highest paying job at Kayako?

Based on our latest data, the highest paying role at Kayako is Technology Sales Executive, earning approximately $194,874 annually.

Where is Kayako located?

Kayako is headquartered in BOISE, ID, but may have operations in other locations within the Software & Networking sector.

What industry is Kayako in?

Kayako operates in the Software & Networking industry.

Kayako Average Salary and Pay Ranges

Q: What does Kayako do?

According to the company's overview, Grow your business through better customer service with Kayako, the unified customer service platform.

Kayako Salary

Yearly Salary Hourly Rate Monthly Salary Weekly Salary

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Salary at Kayako

How Much Does Kayako Pay for Different Roles?

Explore detailed salary information for specific jobs at Kayako. Based on our data, the highest paying job is the Technology Sales Executive, with an annual salary of $194,874. The table below outlines the annual salary ranges for most popular roles within the company.

Human Resources Specialist

$65,876 / year

Salary Range: $59,339 - $72,982

Human Resources

Shared Technical Service Tier I (NOC Technician I)

$75,832 / year

Salary Range: $59,863 - $99,652

Information Technology

Technology Service Coordinator

$92,764 / year

Salary Range: $78,293 - $106,861

Patient Relations

Project Coordinator, Minneapolis

$83,191 / year

Salary Range: $73,077 - $96,023

Project Planning

Business Technology Advisor

$97,171 / year

Salary Range: $85,648 - $112,022

Technical Sales

Technology Sales Executive

$194,874 / year

Salary Range: $168,175 - $223,685

Sales

Receptionist / Administrative Coordinator

$67,836 / year

Salary Range: $58,297 - $77,564

Information Systems

Receptionist / Administrative Coordinator / Minnesota

$94,905 / year

Salary Range: $83,119 - $109,826

Wellness Program Administration

Account Manager

$66,792 / year

Salary Range: $58,953 - $77,078

Accounts Reconciliation

Field Technician Level 1

$70,343 / year

Salary Range: $62,384 - $79,310

Resident Care

Field Service Manager / Minnesota

$54,578 / year

Salary Range: $48,181 - $63,013

Technical Support

Field Technician, Tier I

$105,063 / year

Salary Range: $93,591 - $116,122

Information Technology

Service Coordinator I

$56,433 / year

Salary Range: $50,099 - $64,885

Warranty

Turn Insight into Opportunity: Current Job Openings

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About Kayako: Company Profile

Website

www.kayako.com

Founded In

2001

Employees

50 - 100 employees

Industry

Software & Networking

Headquarter Location

BOISE

Revenue

$5 Million - $10 Million

Phone Number

About KAYAKO

Grow your business through better customer service with Kayako, the unified customer service platform. From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service experiences. When Kayako started in 2001, customer service software was clunky, frustrating, or just not there. We turned boring, confusing so

Employee Reviews: Insights on Salary, Culture & Work-Life

Gain authentic perspectives from current and former employees. These anonymous reviews offer invaluable insights into Kayako's culture, work-life balance, management, and employee sentiment regarding salary satisfaction, bonus payouts, and benefits.

The management team is transparent about company goals, which helps with alignment. Highly recommend to anyone looking for stability and growth. Benefits like health insurance and bonuses are a great advantage. Good for those who prefer consistency in their work.

Commented in May 25, 2025

The benefits are great, and the leadership team is inspiring. Enjoy the flexible hours. Career advancement is possible here if you’re proactive, and the HR team is very approachable.

Commented in April 19, 2025

The company operates efficiently with clear processes. It’s a reliable place to work with standard benefits. The workplace culture is inclusive, and colleagues are friendly. The compensation package is fair, with bonuses tied to performance. The retail hours can be long, but the flexibility makes up for it. This company truly cares about its employees.

Commented in November 15, 2024

Benefits are standard, and the office environment is comfortable. The benefits package is a plus. The company has a clear vision, and employees are aligned with its goals. The employee wellness programs, including gym discounts and mental health resources, are a great addition. I appreciate the work-life balance this company offers.

Commented in March 14, 2024

How Kayako's Salaries Compare to Similar Companies?

The data below provides a snapshot of what comparable firms are paying, offering crucial context for evaluating Kayako’s pay competitiveness. Click on a company for a deeper dive.

KBTS TECHNOLOGIES

Avg. Salary: $97,901

KIRCHMAN CORPORATION

Avg. Salary: $90,534

KEY2ACT

Avg. Salary: $94,309

CORDIAL EXPERIENCES, INC.

Avg. Salary: $103,561

COSMOLEX

Avg. Salary: $108,014

CONVERGEPOINT

Avg. Salary: $96,967

CLINIXMD

Avg. Salary: $87,992

CORESYSTEMS SOFTWARE USA INC

Avg. Salary: $92,424

COOLFIRE

Avg. Salary: $94,449

CATALYTIC

Avg. Salary: $100,822

COSO CLOUD

Avg. Salary: $117,019

CODEPROOF

Avg. Salary: $104,691

Is Kayako’s Pay Competitive? Salary Benchmarking Analysis

How does Kayako's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.

Competitor / Benchmark	Avg. Salary	Variance	Primary Market Influence Factor & Explanation
KBTS TECHNOLOGIES	$97,902	+10.3%	Data suggests KBTS TECHNOLOGIES's workforce skews heavily towards veteran, high-tenure roles.
KIRCHMAN CORPORATION	$90,535	+2.0%	Indicates identical technical requirements and experience levels between the two firms.
KEY2ACT	$94,310	+6.3%	Reflects a supply-demand imbalance for the specific talent KEY2ACT targets.
CORDIAL EXPERIENCES, INC.	$103,562	+16.7%	Adjusted for higher cost-of-living indices in CORDIAL EXPERIENCES, INC.'s primary metro hubs.
Software & Networking Industry	$126,859	+43.0%	Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.

Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

What Is the Cost of Living Near Boise?

Understanding the cost of living near Boise is key to truly evaluating a salary offer or your current compensation at Kayako.

Boise's Cost of Living Index is approximately 101.5 (1.5% more expensive than US average; 4.6% more than ID average). Rapidly growing, housing costs have significantly increased. Valley Regional Transit. When planning your budget based on a salary from Kayako, consider these typical monthly expenses:

Expense Category	Estimated Monthly Cost	Key Considerations / Notes
Housing (1-BR Apt Rent)	$1,300 - $1,900+	A significant portion of Kayako salary. Location choices impact this heavily.
Utilities (Basic)	$110 - $200	Electricity, Heating, Cooling, Water etc.
Public Transportation	$45 (VRT monthly pass)	Essential for most commuters; car ownership is costly.
Groceries (Single Person)	$400 - $590	Can be higher with more dining out or specialty stores.
Personal & Leisure	$380 - $700+	Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual)	$370 - $680+	Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes)	$2,605 - $4,075+	This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

Most Common Questions About Kayako

FAQ 1: What is the typical salary range (low to high) for most roles at Kayako?

The typical annual salary range for most roles at Kayako is approximately from $78,281 to $100,031. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.

FAQ 2: How much does Kayako pay compared to KBTS TECHNOLOGIES?

The average annual salary at Kayako is $88,723, or an hourly wage of $43, in comparison to KBTS TECHNOLOGIES which pays $97,901 per year or $47 per hour.

FAQ 3: How does experience level affect salary at Kayako?

Experience level is a significant factor in determining salary at Kayako, as it is with most employers. Generally, employees with more years of relevant experience and a proven track record can command higher salaries. For example, a senior-level role will typically have a higher pay band than an entry-level or mid-career position within the same job family.

FAQ 4: How can I determine if a salary offer from Kayako in Boise is fair given the local cost of living?

To determine if a salary offer from Kayako in Boise is fair, first compare the gross salary to our data for similar roles at Kayako and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Boise" to understand its purchasing power.

FAQ 5: What factors influence salary increases at Kayako?

Salary increases at Kayako are likely influenced by a combination of factors, including: individual employee performance against set goals, overall company performance and profitability, budget availability, changes in the market rate for similar roles (market adjustments), and sometimes cost-of-living increases.