Salary AI Book a Demo
upper level job

Call Center Operations Senior Manager Salary in California

How much does a Call Center Operations Senior Manager make in California?

As of August 01, 2026, the average salary for a Call Center Operations Senior Manager in California is $161,700 per year, which breaks down to an hourly rate of $78.

However, a Call Center Operations Senior Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $176,793
  • Majority Range (25th-75th percentile): $145,900 to $169,600
  • Entry-Level (10th percentile): $131,515
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI-Powered Talent
Smart Recruiting
Salary Salary + Bonus Benefits
Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $145,900 10% $131,515 90% $176,793 75% $169,600 $161,700 50%(Median) Didn’t find job title? Click

Call Center Operations Senior Manager Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $169,600 $14,133 $3,262 $82
Average $161,700 $13,475 $3,110 $78
25th Percentile $145,900 $12,158 $2,806 $70
Check out Call Center Operations Senior Manager Job Openings in California
Call Center Operations Manager

Omega Law Group PC - West Hollywood, CA

Director of Call Center Operations

DirectedLINK LLC - Los Angeles, CA

Director of Call Center Operations

Kooner Fleet Management Solutions - Sacramento, CA

Manager Center Operations

Lincare Inc. - Mission Viejo, CA

Search More Call Center Operations Senior Manager Jobs in California
Select State
Select City in CA
Choose Similar Job
Choose Category
Cost of Living
Average Salary for United States
See it in Action

Key Factors That Influence Call Center Operations Senior Manager Salaries

A Call Center Operations Senior Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Call Center Operations Senior Manager Salaries?

Experience is a primary driver of a Call Center Operations Senior Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Contact Center Dialing System Administrator (2-4 years): $74,405
  • Call Center Operations Manager (4-5 years): $109,671
  • Call Center Operations Senior Manager (5+ years): $161,687
  • Call Center Operations Director (5+ years): $201,069
  • Top Call Center Executive (5+ years): $268,770
Job Role Years of Experience Average Salary
Contact Center Dialing System Administrator2-4 years$74,405
Call Center Operations Manager4-5 years$109,671
Call Center Operations Senior Manager5+ years$161,687
Call Center Operations Director5+ years$201,069
Top Call Center Executive5+ years$268,770
$74,405 Contact C...
$109,671 Call Cent...
$161,687 Call Cent...
$201,069 Call Cent...
$268,770 Top Call ...
View as Table
View as Graph

What Am I Worth?

Top Paying Cities for Call Center Operations Senior Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Los Angeles: $162,000
  • West Hollywood: $161,900
  • Dodgertown: $162,000

Call Center Operations Senior Manager Salary by Company Size: Startups vs. Enterprise

Call Center Operations Senior Manager salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $181,014. While startup companies pay approximate $153,133.

Call Center Operations Senior Manager Salary by Company Size

Company Size Employees Average Salary
Startup1~50$153,133
Growth Stage51~500$161,957
Established501~5000$174,801
Enterprise5000+$181,014

Call Center Operations Senior Manager Salary by Industry: Top Paying Sectors

For Call Center Operations Senior Manager roles, the industry you choose can affect earning potential by as much as 42% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Software & Networking sectors offer the strongest compensation, at 20% above the average. In contrast, Call Center Operations Senior Manager positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Call Center Operations Senior Manager as a support function rather than a direct revenue driver.

The top paying industries for a Call Center Operations Senior Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$194,040$93.020%
Software & Networking$190,806$92.018%
Energy & Utilities$185,955$89.015%
Insurance$181,104$87.012%
Chemicals$177,870$86.010%

Call Center Operations Senior Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Center Operations Senior Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$145,900
Average $161,700/year
$169,600
$12,158
Average $13,475/month
$14,133
$2,806
Average $3,110/week
$3,262
$70
Average $78/hour
$82
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $169,600 $14,133 $3,262 $82
Average $161,700 $13,475 $3,110 $78
25th Percentile $145,900 $12,158 $2,806 $70

Call Center Operations Senior Manager Salary Growth & Career Path

Call Center Operations Senior Manager
Call Center Operations Director
Top Call Center Executive

For a Call Center Operations Senior Manager, the most direct path to higher earnings is advancing to the Call Center Operations Director role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $201,100 - a projected growth of 24% over your current level.

Salaries of jobs related to Call Center Operations Senior Manager

Find Your Next Call Center Operations Senior Manager Job

Ready to take the next step in your career? Browse thousands of current Call Center Operations Senior Manager job openings on our job board. Use the search bar below to find your perfect match.

United States

  • Poshmark

    Redwood City, CA

    Manager Security Operations Center

    Poshmark | Redwood City, CA

    Confidence can sometimes hold us back from applying for a job. Here's a secret:there's no such thing as a perfect candidate. Poshmark is looking for except... more

    6 Days Ago

  • DrinkPAK LLC

    Santa Clarita, CA

    Manager Security Operations Center

    DrinkPAK LLC | Santa Clarita, CA

    Power your Thirst for More at DrinkPAK, where we revolutionize beverage manufacturing, driven by automation and sustainability. Together, through grit and ... more

    6 Days Ago

  • Dal-Tile

    Sacramento, CA

    Sales Center Operations Manager

    Dal-Tile | Sacramento, CA

    Job Description. Job Description. Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Til... more

    4 Days Ago

  • CoreWeave

    Sunnyvale, CA

    Senior Data Center Security Business Operations Program Manager

    CoreWeave | Sunnyvale, CA

    Job Description. Job Description. CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, to... more

    2 Days Ago

  • CoreWeave

    San Francisco, CA

    Senior Data Center Security Business Operations Program Manager

    CoreWeave | San Francisco, CA

    Job Description. Job Description. CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, to... more

    5 Days Ago

  • Southern California Edison

    Rosemead, CA

    Cybersecurity Operations Center Senior Specialist

    Southern California Edison | Rosemead, CA

    Join the Clean Energy RevolutionBecome a Cybersecurity Operations Center, Senior Specialistu00a0at Southern California Edison (SCE) and build a better tomo... more

    6 Days Ago

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Cost of Living In California

Cost of Living in California is
10.3% Higher
than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Explore Cost of Living Calculator
Empower Your Team

Salary.com experts will help you thrive your workplaces.

Find Salary.com Comp Consulting
See Salary Trends in 2025

Salary.com provides salary survey data for thousands of industry Jobs.

Price Your Company Jobs and Make Pay Fair

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
lower level job