How much does a Call Center Representative III - Inbound make in District of Columbia? The average Call Center Representative III - Inbound salary in District of Columbia is $55,600 as of February 26, 2024, but the range typically falls between $49,500 and $62,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Representative III - Inbound Salary | $43,946 | DC | February 26, 2024 |
25th Percentile Call Center Representative III - Inbound Salary | $49,500 | DC | February 26, 2024 |
50th Percentile Call Center Representative III - Inbound Salary | $55,600 | DC | February 26, 2024 |
75th Percentile Call Center Representative III - Inbound Salary | $62,600 | DC | February 26, 2024 |
90th Percentile Call Center Representative III - Inbound Salary | $68,973 | DC | February 26, 2024 |
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The Call Center Representative III - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative III - Inbound may handle difficult situations and assist in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative III - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Call Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
5 - 7 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Naval Anacost Annex, DC | Avg. Salary $55,518 | Date Updated February 26, 2024 |
Location Parcel Return Service, DC | Avg. Salary $55,518 | Date Updated February 26, 2024 |
Location Washington, DC | Avg. Salary $55,518 | Date Updated February 26, 2024 |
Location Washington Navy Yard, DC | Avg. Salary $55,518 | Date Updated February 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
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