As of March 01, 2025, the average annual salary for a Call Center Traffic and Scheduling Analyst II in Lincoln, NE is $60,300. According to Salary.com, salaries can range from a low of $47,500 to a high of $76,157, with most professionals earning between $53,600 and $68,600.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $68,600 | $5,717 | $1,319 | $33 |
| Average | $60,300 | $5,025 | $1,160 | $29 |
| 25th Percentile | $53,600 | $4,467 | $1,031 | $26 |
An entry-level Call Center Traffic and Scheduling Analyst II with under 1 year experience makes about $59,031. With less than 2 years of experience, a mid-level Call Center Traffic and Scheduling Analyst II makes around $59,770. After 2-4 years, the Call Center Traffic and Scheduling Analyst II pay rises to about $61,609. Those senior Call Center Traffic and Scheduling Analyst II with 5-8 years of experience earn roughly $61,976, and those Call Center Traffic and Scheduling Analyst II having 8 years or more experience are expected to earn about $62,221 on average.
| Levels | Salary |
|---|---|
| Entry Level Call Center Traffic and Scheduling Analyst II | $59,031 |
| Intermediate Level Call Center Traffic and Scheduling Analyst II | $59,770 |
| Senior Level Call Center Traffic and Scheduling Analyst II | $61,609 |
| Specialist Level Call Center Traffic and Scheduling Analyst II | $61,976 |
| Expert Level Call Center Traffic and Scheduling Analyst II | $62,221 |
| Entry Level | 2% |
| Mid Level | 1% |
| Senior Level | 2% |
| Top Level | 3% |
| Experienced | 3% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
Professional Development: Professional development refers to continuing education and career training after a person has entered the workforce in order to help them develop new skills, stay up-to-date on current trends, and advance their career.
Installation: The action or process of installing someone or something, or of being installed. the act of installing the state of being installed, something that is installed for use.
| Skill | Salary | Demand |
|---|---|---|
|
Microsoft Project
|
$74,772 |
24%
|
|
WFM
|
$70,551 |
17%
|
|
Workforce Management
|
$69,345 |
15%
|
|
Analysis
|
$68,139 |
13%
|
|
Adaptability
|
$68,139 |
13%
|
|
Initiative
|
$66,330 |
10%
|
