As of March 01, 2025, the average annual salary for a Call Center Traffic and Scheduling Analyst II in Twin Falls, ID is $57,000. According to Salary.com, salaries can range from a low of $44,964 to a high of $72,284, with most professionals earning between $50,700 and $65,000.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $65,000 | $5,417 | $1,250 | $31 |
| Average | $57,000 | $4,750 | $1,096 | $27 |
| 25th Percentile | $50,700 | $4,225 | $975 | $24 |
An entry-level Call Center Traffic and Scheduling Analyst II with under 1 year experience makes about $55,868. With less than 2 years of experience, a mid-level Call Center Traffic and Scheduling Analyst II makes around $56,567. After 2-4 years, the Call Center Traffic and Scheduling Analyst II pay rises to about $58,307. Those senior Call Center Traffic and Scheduling Analyst II with 5-8 years of experience earn roughly $58,655, and those Call Center Traffic and Scheduling Analyst II having 8 years or more experience are expected to earn about $58,887 on average.
| Levels | Salary |
|---|---|
| Entry Level Call Center Traffic and Scheduling Analyst II | $55,868 |
| Intermediate Level Call Center Traffic and Scheduling Analyst II | $56,567 |
| Senior Level Call Center Traffic and Scheduling Analyst II | $58,307 |
| Specialist Level Call Center Traffic and Scheduling Analyst II | $58,655 |
| Expert Level Call Center Traffic and Scheduling Analyst II | $58,887 |
| Entry Level | 2% |
| Mid Level | 1% |
| Senior Level | 2% |
| Top Level | 3% |
| Experienced | 3% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
Professional Development: Professional development refers to continuing education and career training after a person has entered the workforce in order to help them develop new skills, stay up-to-date on current trends, and advance their career.
Installation: The action or process of installing someone or something, or of being installed. the act of installing the state of being installed, something that is installed for use.
| Skill | Salary | Demand |
|---|---|---|
|
Microsoft Project
|
$70,680 |
24%
|
|
WFM
|
$66,690 |
17%
|
|
Workforce Management
|
$65,550 |
15%
|
|
Analysis
|
$64,410 |
13%
|
|
Adaptability
|
$64,410 |
13%
|
|
Initiative
|
$62,700 |
10%
|
