Client Care Specialist IV Salary in District of Columbia
Client Care Specialist IV Salary in District of Columbia
How much does a Client Care Specialist IV make in District of Columbia? The average Client Care Specialist IV salary in District of Columbia is $117,000 as of March 26, 2024, but the range typically falls between $100,300 and $135,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Client Care Specialist IV Salary | $85,096 | DC | March 26, 2024 |
| 25th Percentile Client Care Specialist IV Salary | $100,300 | DC | March 26, 2024 |
| 50th Percentile Client Care Specialist IV Salary | $117,000 | DC | March 26, 2024 |
| 75th Percentile Client Care Specialist IV Salary | $135,100 | DC | March 26, 2024 |
| 90th Percentile Client Care Specialist IV Salary | $151,579 | DC | March 26, 2024 |
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Job Description
The Client Care Specialist IV resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Care Specialist IV develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Care Specialist IV uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Care Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Client Care Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
-
Down a level:
Client Care Specialist III
4 - 7 years experience
Bachelor's Degree -
This Job:
Client Care Specialist IV
7 + years experience
Bachelor's Degree -
Up a level:
Customer Care Supervisor
3 + years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Client Care Specialist IV
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Naval Anacost Annex, DC | Avg. Salary $116,935 | Date Updated March 26, 2024 |
| Location Parcel Return Service, DC | Avg. Salary $116,935 | Date Updated March 26, 2024 |
| Location Washington, DC | Avg. Salary $116,935 | Date Updated March 26, 2024 |
| Location Washington Navy Yard, DC | Avg. Salary $116,935 | Date Updated March 26, 2024 |
About District of Columbia
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Client Service Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
| Job Title Client Service Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
| Job Title Client Service Specialist III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
| Job Title Field Service Engineer IV | Experience 7 + | EducationBachelors | Salary Compared to This Job |
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Level of Education
- Client Care Specialist IV Salaries with No Diploma
- Client Care Specialist IV Salaries with a High School Diploma or Technical Certificate
- Client Care Specialist IV Salaries with an Associate's Degree
- Client Care Specialist IV Salaries with a Bachelor's Degree
- Client Care Specialist IV Salaries with a Master's Degree or MBA
- Client Care Specialist IV Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Client Care Specialist IV Job
- Houston, TX Client Care Specialist IV
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About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
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