As of March 01, 2025, the average annual salary for a Credit & Collections Representative, Senior in Fort Wayne, IN is $55,490. According to Salary.com, salaries can range from a low of $44,218 to a high of $68,672, with most professionals earning between $49,590 and $62,390.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $62,390 | $5,199 | $1,200 | $30 |
| Average | $55,490 | $4,624 | $1,067 | $27 |
| 25th Percentile | $49,590 | $4,133 | $954 | $24 |
An entry-level Credit & Collections Representative, Senior with under 1 year experience makes about $50,945. With less than 2 years of experience, a mid-level Credit & Collections Representative, Senior makes around $51,398. After 2-4 years, the Credit & Collections Representative, Senior pay rises to about $53,479. Those senior Credit & Collections Representative, Senior with 5-8 years of experience earn roughly $58,353, and those Credit & Collections Representative, Senior having 8 years or more experience are expected to earn about $60,129 on average.
| Levels | Salary |
|---|---|
| Entry Level Credit & Collections Representative, Senior | $50,945 |
| Intermediate Level Credit & Collections Representative, Senior | $51,398 |
| Senior Level Credit & Collections Representative, Senior | $53,479 |
| Specialist Level Credit & Collections Representative, Senior | $58,353 |
| Expert Level Credit & Collections Representative, Senior | $60,129 |
| Entry Level | 8% |
| Mid Level | 7% |
| Senior Level | 4% |
| Top Level | 5% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.
Data Entry: Transcribing information into an electronic medium such as a computer or other electronic device.
| Skill | Salary | Demand |
|---|---|---|
|
HIPAA
|
$62,149 |
12%
|
|
Initiative
|
$62,149 |
12%
|
|
Analysis
|
$61,039 |
10%
|
|
Accounting
|
$59,929 |
8%
|
|
Commitment
|
$59,929 |
8%
|
|
Data Entry
|
$59,374 |
7%
|
