What are the main factors that influence a Customer Service Manager -E-commerce's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Customer Service Manager -E-commerce?

The Financial Services industry offers the highest average compensation for Customer Service Manager -E-commerce roles, with salaries approximately 51% above the market median.

How does experience change A Customer Service Manager -E-commerce's salary?

A Customer Service Manager -E-commerce's salary grows with experience: starting around $84,046 for beginners, reaching about $85,852 at mid-level, and approach $89,555 for experts.

What are the highest paying cities for a Customer Service Manager -E-commerce?

Customer Service Manager -E-commerce salary varies significantly by city. The top 3 highest paying cities in Iowa for Customer Service Manager -E-commerce roles are San Jose $119,900, San Francisco $118,600, Oakland $116,100.

How much do different types of Customer Service Manager -E-commerce roles make?

Salaries for Customer Service Manager -E-commerce level roles vary by specialization: Customer Service Senior Manager: $136,766; Customer Service Account Manager: $101,359; Customer Service Manager: $99,690; Customer Service Escalation Manager: $99,000; Manager Of Customer Service: $98,969.

What specialized skills increase a Customer Service Manager -E-commerce's salary?

Skills with high demand and low supply, such as Commitment (up to 17% premium), Merchandising (up to 17% premium), Analysis (up to 16% premium), directly translate to higher compensation. Employers pay more for these capabilities to gain a competitive edge.

Customer Service Manager -E-commerce Salary in Arthur, IA

How much does a Customer Service Manager -E-commerce make in Arthur, IA?

As of August 01, 2026, the average salary for a Customer Service Manager -E-commerce in Arthur, IA is $88,500 per year, which breaks down to an hourly rate of $43.

However, a Customer Service Manager -E-commerce's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $106,649
Majority Range (25th-75th percentile): $76,500 to $98,000
Entry-Level (10th percentile): $65,575

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Customer Service Manager -E-commerce Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$98,000	$8,167	$1,885	$47
Average	$88,500	$7,375	$1,702	$43
25th Percentile	$76,500	$6,375	$1,471	$37

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Key Factors That Influence Customer Service Manager -E-commerce Salaries

A Customer Service Manager -E-commerce's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Manager -E-commerce Salaries?

Experience is a primary driver of a Customer Service Manager -E-commerce's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $84,046
Early Career (1-2 years): $84,588
Mid-Level (2-4 years): $85,852
Senior-Level (5-8 years): $87,298
Expert (over 8 years): $89,555

Levels	Salary
Entry Level Customer Service Manager -E-commerce	$84,046
Intermediate Level Customer Service Manager -E-commerce	$84,588
Senior Level Customer Service Manager -E-commerce	$85,852
Specialist Level Customer Service Manager -E-commerce	$87,298
Expert Level Customer Service Manager -E-commerce	$89,555

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What Am I Worth?

Top Paying Cities for Customer Service Manager -E-commerces

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $119,900
San Francisco: $118,600
Oakland: $116,100

San Jose, CA $119,900

San Francisco, CA $118,600

Oakland, CA $116,100

New York, NY $109,500

Paramus, NJ $108,100

Queens Village, NY $108,100

Passaic, NJ $108,000

Bergenfield, NJ $108,000

Huntington, NY $107,800

Stamford, CT $107,800

Newark, NJ $107,100

Bridgeport, CT $106,900

Vallejo, CA $106,700

New Brunswick, NJ $106,600

Petaluma, CA $106,600

Middlesex, NJ $106,400

Somerset, NJ $106,300

Santa Cruz, CA $106,200

Boston, MA $105,600

Monterey, CA $105,300

Seattle, WA $105,100

Santa Rosa, CA $105,100

Los Angeles, CA $105,000

Juneau, AK $104,800

Washington, DC $104,700

Orange, CA $104,300

Santa Ana, CA $104,100

Long Beach, CA $104,000

Anaheim, CA $104,000

Anchorage, AK $103,900

Santa Maria, CA $103,600

Everett, WA $103,600

Danbury, CT $103,300

Bremerton, WA $103,200

Tacoma, WA $102,800

New Suffolk, NY $102,800

Sacramento, CA $102,800

Santa Barbara, CA $102,700

Trenton, NJ $102,600

San Diego, CA $102,600

Brockton, MA $102,500

Fairbanks, AK $102,200

Lompoc, CA $102,000

Lowell, MA $101,900

Ventura, CA $101,900

Nashua, NH $101,900

Stockton, CA $101,900

Modesto, CA $101,200

Poughkeepsie, NY $101,000

New Haven, CT $100,800

Olympia, WA $100,800

Kennewick, WA $100,800

Lawrence, MA $100,400

Hartford, CT $100,300

Riverside, CA $100,300

New Bedford, MA $100,200

Richland, WA $100,200

Bakersfield, CA $100,100

Norwich, CT $100,000

New London, CT $100,000

San Bernardino, CA $100,000

New Britain, CT $100,000

Atlantic City, NJ $100,000

Portsmouth, NH $99,900

Boulder, CO $99,700

Portland, OR $99,600

Worcester, MA $99,600

Minneapolis, MN $99,300

Philadelphia, PA $99,200

Honolulu, HI $98,900

Saint Paul, MN $98,800

Vineland, NJ $98,800

Providence, RI $98,500

Chicago, IL $98,200

Bellingham, WA $98,100

Springfield, MA $98,100

Baltimore, MD $98,000

Chico, CA $97,800

Pittsfield, MA $97,500

Manchester, NH $97,300

Spokane, WA $96,900

Denver, CO $96,900

Albany, NY $96,500

Troy, NY $96,400

Nassau, NY $96,300

Schenectady, NY $96,200

Wilmington, DE $96,200

Salem, OR $96,000

Burlington, VT $96,000

Portland, ME $95,700

Yakima, WA $95,600

Rochester, MN $95,300

Reno, NV $95,300

Fresno, CA $95,300

Milwaukee, WI $95,200

Ann Arbor, MI $95,100

Detroit, MI $95,100

Allentown, PA $95,000

Colorado Springs, CO $94,900

Syracuse, NY $94,800

Carson City, NV $94,800

Houston, TX $94,700

Eugene, OR $94,700

Gary, IN $94,500

Springfield, OR $94,500

Bismarck, ND $94,500

Galveston, TX $94,400

Concord, NH $94,200

Fort Collins, CO $94,200

Medford, OR $94,200

Austin, TX $94,100

Mesa, AZ $93,900

Reading, PA $93,900

Phoenix, AZ $93,900

Dallas, TX $93,900

Saint Cloud, MN $93,800

Madison, WI $93,700

Utica, NY $93,400

Rochester, NY $93,300

Des Moines, IA $93,200

Raleigh, NC $93,200

Atlanta, GA $93,100

Battle Creek, MI $93,100

Salt Lake City, UT $93,000

Lancaster, PA $92,900

Harrisburg, PA $92,800

Kansas City, MO $92,700

Pittsburgh, PA $92,600

Boca Raton, FL $92,600

Columbus, OH $92,600

Champaign, IL $92,600

Kansas City, KS $92,600

Fort Worth, TX $92,600

Richmond, VA $92,500

Indianapolis, IN $92,500

Cleveland, OH $92,500

Las Vegas, NV $92,400

Cincinnati, OH $92,400

Petersburg, VA $92,200

Huntsville, AL $92,100

Lansing, MI $92,000

Lebanon, PA $92,000

Pueblo, CO $92,000

Appleton, WI $92,000

Charlotte, NC $91,900

Racine, WI $91,900

Saint Louis, MO $91,900

Buffalo, NY $91,900

Dayton, OH $91,900

York, PA $91,800

Elkhart, IN $91,800

Gastonia, NC $91,800

Billings, MT $91,800

Toledo, OH $91,700

Beaumont, TX $91,700

Lorain, OH $91,700

Benton Harbor, MI $91,700

Rockford, IL $91,600

Rock Hill, SC $91,600

Binghamton, NY $91,600

Springfield, IL $91,500

Elyria, OH $91,500

Fargo, ND $91,500

Flagstaff, AZ $91,500

Fort Lauderdale, FL $91,400

Grand Forks, ND $91,300

Cheyenne, WY $91,300

Duluth, MN $91,300

Miami, FL $91,300

Bangor, ME $91,100

Cedar Rapids, IA $91,000

Durham, NC $90,900

Louisville, KY $90,900

Grand Rapids, MI $90,900

Hialeah, FL $90,900

Casper, WY $90,800

Akron, OH $90,600

Virginia Beach, VA $90,600

New Orleans, LA $90,600

Scranton, PA $90,600

Peoria, IL $90,400

Sarasota, FL $90,400

Nashville, TN $90,300

Omaha, NE $90,300

Green Bay, WI $90,300

Baton Rouge, LA $90,300

Charleston, SC $90,300

Tucson, AZ $90,200

Davenport, IA $90,200

Jamestown, NY $90,200

Saint Petersburg, FL $90,100

Tampa, FL $90,100

Evansville, IN $90,100

Port Arthur, TX $90,100

Bradenton, FL $90,000

Santa Fe, NM $89,800

Orlando, FL $89,700

Clearwater, FL $89,600

La Crosse, WI $89,400

Canton, OH $89,400

Albuquerque, NM $89,400

Newport News, VA $89,400

High Point, NC $89,300

Ogden, UT $89,300

Corpus Christi, TX $89,200

Norfolk, VA $89,200

Laramie, WY $89,200

Boise, ID $89,100

Salisbury, NC $89,100

Rock Island, IL $89,100

Saginaw, MI $89,100

Jacksonville, FL $89,100

Moline, IL $89,000

Fort Myers, FL $89,000

Memphis, TN $89,000

Tulsa, OK $88,900

Waterloo, IA $88,900

Spartanburg, SC $88,800

Lincoln, NE $88,700

Fort Wayne, IN $88,700

Provo, UT $88,700

Cedar Falls, IA $88,600

San Antonio, TX $88,500

Greensboro, NC $88,500

South Bend, IN $88,500

Savannah, GA $88,400

Winston Salem, NC $88,300

Birmingham, AL $88,300

Muskegon, MI $88,300

Lake Charles, LA $88,100

Anderson, IN $88,000

Lexington, KY $88,000

Augusta, GA $88,000

Greenville, SC $88,000

Lima, OH $87,900

Wichita, KS $87,900

Tuscaloosa, AL $87,900

Springfield, OH $87,800

Columbia, SC $87,800

Asheville, NC $87,600

Bloomington, IN $87,600

Knoxville, TN $87,200

Shreveport, LA $87,200

Wilmington, NC $87,100

Roanoke, VA $87,100

Frankfort, KY $86,900

Topeka, KS $86,900

Oklahoma City, OK $86,800

Chillicothe, OH $86,800

Longview, TX $86,800

Melbourne, FL $86,800

Sioux Falls, SD $86,600

Mobile, AL $86,600

Terre Haute, IN $86,600

Altoona, PA $86,500

Amarillo, TX $86,500

Fayetteville, AR $86,400

Killeen, TX $86,400

Chattanooga, TN $86,300

Sioux City, IA $86,300

Idaho Falls, ID $86,200

Lynchburg, VA $86,200

Gainesville, FL $86,000

Portsmouth, OH $86,000

Little Rock, AR $86,000

Youngstown, OH $85,900

Pensacola, FL $85,900

Clarksville, TN $85,900

Lafayette, LA $85,900

Daytona Beach, FL $85,900

Temple, TX $85,800

Hopkinsville, KY $85,600

Florence, SC $85,500

Erie, PA $85,500

Charleston, WV $85,400

Great Falls, MT $85,300

Tallahassee, FL $85,200

Macon, GA $85,200

Fayetteville, NC $85,100

Waco, TX $85,100

Helena, MT $85,100

Pine Bluff, AR $85,000

Vincennes, IN $84,900

Lubbock, TX $84,900

Alamogordo, NM $84,800

Twin Falls, ID $84,700

Rapid City, SD $84,700

Greenville, MS $84,500

Jackson, MS $84,500

Huntington, WV $84,500

Parkersburg, WV $84,400

Montgomery, AL $84,400

Wichita Falls, TX $84,300

Springfield, MO $84,300

Biloxi, MS $84,300

Monroe, LA $84,200

Columbus, GA $84,100

Johnstown, PA $84,100

Sumter, SC $84,100

Pascagoula, MS $83,900

Abilene, TX $83,900

Kingsport, TN $83,600

Albany, GA $83,600

Gulfport, MS $83,600

Alexandria, LA $83,300

Fort Smith, AR $83,000

El Paso, TX $82,800

Las Cruces, NM $82,400

Harlingen, TX $82,100

Pocatello, ID $82,100

Florence, AL $82,000

Brownsville, TX $82,000

Mcallen, TX $81,800

Dothan, AL $81,600

Columbus, MS $81,100

Altus, OK $80,600

Lawton, OK $80,400

Pierre, SD $80,100

What Skills Can Increase a Customer Service Manager -E-commerce's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 39.39% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office (Mentioned in 1.58% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Client Service (Mentioned in 0.93% Job Postings): Client services are the processes and interactions organizations and members of their staff have with their clients.

See More Skills

Skills	Demand Percentage
Customer Service	39.39%
Microsoft Office	1.58%
Client Service	0.93%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Service Manager -E-commerce's salary.

Commitment: Can increase your salary by up to 17%.
Merchandising: Can increase your salary by up to 17%.
Analysis: Can increase your salary by up to 16%.

Skill	Salary	Salary % Increase
Commitment	$103,545	17%
Merchandising	$103,545	17%
Analysis	$102,660	16%
Financial Services	$100,890	14%
Project Management	$100,005	13%
Coordination	$98,235	11%

Get Latest Data

Customer Service Manager -E-commerce Salary by Company Size: Startups vs. Enterprise

Customer Service Manager -E-commerce salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $99,071. While startup companies pay approximate $83,811.

Customer Service Manager -E-commerce Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$83,811
Growth Stage	51~500	$88,641
Established	501~5000	$95,670
Enterprise	5000+	$99,071

Customer Service Manager -E-commerce Salary by Industry: Top Paying Sectors

For Customer Service Manager -E-commerce roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Software & Networking sectors offer the strongest compensation, at 51% above the average. In contrast, Customer Service Manager -E-commerce positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service Manager -E-commerce as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Manager -E-commerce

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Financial Services	$133,856	$64.0	51%
Software & Networking	$129,431	$62.0	46%
Pharmaceuticals	$125,006	$60.0	41%
Internet	$120,581	$58.0	36%
Biotechnology	$116,156	$56.0	31%

Customer Service Manager -E-commerce Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Manager -E-commerce's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

$76,500

Average $88,500/year

$98,000

$6,375

Average $7,375/month

$8,167

$1,471

Average $1,702/week

$1,885

$37

Average $43/hour

$47

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$98,000	$8,167	$1,885	$47
Average	$88,500	$7,375	$1,702	$43
25th Percentile	$76,500	$6,375	$1,471	$37

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