As of March 01, 2025, the average annual salary for a Customer Support Services Manager in Massachusetts is $112,130. Salary.com reports that pay typically ranges from $98,810 to $127,820, with most professionals earning between $86,683 and $142,105.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $117,478 | $9,790 | $2,259 | $56 |
| Average | $103,058 | $8,588 | $1,982 | $50 |
| 25th Percentile | $90,814 | $7,568 | $1,746 | $44 |
An entry-level Customer Support Services Manager with under 1 year experience makes about $105,824. With less than 2 years of experience, a mid-level Customer Support Services Manager makes around $106,414. After 2-4 years, the Customer Support Services Manager pay rises to about $107,789. Those senior Customer Support Services Manager with 5-8 years of experience earn roughly $109,361, and those Customer Support Services Manager having 8 years or more experience are expected to earn about $112,355 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Support Services Manager | $105,824 |
| Intermediate Level Customer Support Services Manager | $106,414 |
| Senior Level Customer Support Services Manager | $107,789 |
| Specialist Level Customer Support Services Manager | $109,361 |
| Expert Level Customer Support Services Manager | $112,355 |
| Entry Level | 3% |
| Mid Level | 3% |
| Senior Level | 5% |
| Top Level | 6% |
| Experienced | 9% |
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Customer Support Services Manager salary varies from city to city. Compared with national average salary of Customer Support Services Manager, the highest Customer Support Services Manager salary is in San Francisco, CA, where the Customer Support Services Manager salary is 25.0% above. The lowest Customer Support Services Manager salary is in Miami, FL, where the Customer Support Services Manager salary is 3.5% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $128,830 |
25.0%
|
| Washington, DC | $114,710 |
11.3%
|
| Miami, FL | $99,460 |
|
| Chicago, IL | $108,110 |
4.9%
|
| Boston, MA | $115,530 |
12.1%
|
| New York, NY | $120,380 |
16.8%
|
